Complaint Review: mydv

I ordered a Sony PSP on the 16/11/05 and was promised delicvery 14-21 days, this did not happen, so i rang them to cancel the order but they convinced me they would get the item to me in time for xmas, so I said ok.
Again the item didn't arrive when they said it would so I rang again to cancel on the 19/12/05. they agreed and said that it would take 7-10 days.

After this period had elapsed, I checked my bank account and found the money had not been refunded, so I rang them again and they said due to a computer fault the refund had not been made and now would take a further 7-10 days.

I am now not very hopeful of getting my money back as the amount of bad comments I have found about this company is immense. ranging from non delivery of goods, non refunding of money and taking more money than was due.

I suppose the moral of this story is do your homework before ordering from anyone on the internet, check them out thoroughly and pay by credit card not debit as I did, at least then you have a chance of getting your money back.

LAstly do not buy anything of WWW.MYDV.CO.UK, because they are rip off merchants, con artists, thieves and liars. And this is not the last they will here of me.

Steve
scunthorpe
United Kingdom