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  • Report:  #813180

Complaint Review: myefox

myefox Sent a defective product and wont replace or reimburse me Internet

  • Reported By:
    scott — fishers Indiana United States of America
  • Submitted:
    Fri, December 23, 2011
  • Updated:
    Fri, December 23, 2011

July 2011: Ordered a new Flytouch 3 Tablet PC X210 Android 2.2 10.2" Superpad 2 Jpad 4GB on May 7th 2011! Received the product May 16th - OK so far. Charged the tablet Monday night for at least 5 hours and the indicator showed full charge. Unplugged and tried to operate the unit......nothing!!! Plugged it in again it worked. Unplugged the unit - nothing at all!!! Dead... Have emailed Myefox customer service line everyday since then... NO RESPONSE BY MYEFOX!! Tried to call the USA number... always busy??? For anyone reading this please stay clear of Myefox for any purchases unless you want a product which may or may not work, customer service which sucks at BEST, and maybe never get satisfaction!!! Myefox is a joke

UPDATE 10/28/2011: I just received my new power cord which can be used in the USA since they sent the wrong one with the "supposedly new" Flytouch 3 Tablet PC X210 Android 2.2 10.2" Superpad 2 Jpad 4GB . I have been waiting 2 months for this cord. I plugged in and attempted to charge the unit..... I followed the instructions and No red light, green light, or any light came on..... WTH!!!! I left it plugged in for hours..... nothing!! This is totally unbelieveable... This has been the worst experience of product and customer service ever!!!! Myefox must think that because they reside in China that the buyers in the USA can't do anything to them if things go wrong!!!!!! PLEASE PLEASE people of the UNITED STATES OF AMERICA------DO NOT ORDER ANYTHING FROM MEYFOX!!!!!!!!

I emailed the company again last night requesting my money back for at least the 10th time and they have yet to get back with me.....

I have been dealing with this problem since JULY 2011 !!!! 

UPDATE 12/23/2011: After multiple attempts by me to get Myefox to make this problem right, they have now stopped communicating with me altogether. I am out over $200 for a tablet which never worked. STAY AWAY FROM MYEFOX!!!! They are a joke!!

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