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  • Report:  #99926

Complaint Review: Myfico.com

Myfico.com, MWI Homworks Plus ripoff Nationwide Internet

  • Reported By:
    Washington District of Columbia
  • Submitted:
    Wed, July 21, 2004
  • Updated:
    Thu, July 22, 2004

Consumer alert: When you purchase a product from myfico.com they share the information with MWI Homeworks Plus who will bill you for monthly memberships you never ordered. Homeworks Plus is being sued by many states for their billing practices.

Bert
Bethesda, Maryland
U.S.A.

1 Updates & Rebuttals


Alfred

Washington,
District of Columbia,
U.S.A.

Finally a response from Homeworks

#2Author of original report

Wed, July 21, 2004

I just got this via email from homeworks:
Dear :

Your concern regarding your Homeworks Plus membership has been forwarded to my office for review and reply. First, please allow me to thank you for bringing this to my attention. Customer service remains paramount for my organization and I will do everything possible to resolve this to your satisfaction.

As you requested the membership has been cancelled and refunds are in process in the amount of $ 9.95. This refund will appear on your statement ($9.95 x 2 ) in one of the next two billing cycles depending on your closing date.

Once again, thank you for contacting me and allowing me the opportunity to review and address your concern. If there is anything further I can do to be of assistance please let me know.

K. Massey

Consumer Affairs Liaison

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I will follow-up to make sure this problem has been resolved.

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