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  • Report:  #500172

Complaint Review: MyFitWatcher.com youthsupp ezykit elitpack Health member VH Access Webaccess

MyFitWatcher.com youthsupp ezykit elitpack Health member VH Access Webaccess All this lot have ripped me off - I think from initially contacting an outfit called Pure Lift. Have only now realised they've been milking my credit crd of small sums regularly. Right out of the blue internet

  • Reported By:
    Colin Haynes — Wellington New Zealand
  • Submitted:
    Fri, September 25, 2009
  • Updated:
    Sat, November 14, 2009
  • MyFitWatcher.com youthsupp ezykit elitpack Health member VH Access Webaccess
    MyFitWatcher.com
    Internet
    United States of America
  • Phone:
  • Category:
    Telemarketers
*UPDATE Employee: Hello

My wife was contacted by Pyre Lift and, over the internet, bought a couple of small items.  A once-off use of the credit card.



Since then, over some six weeks, seven apparently different outfits have milked the account of further sums.  



Long tentacles to reach to the south Pacific!



The bank is now being great but this is clear misrepresentation and theft.  We'd love to help anyone who is taking court action but I fear these merchants are taking small enough sums that it's not worth any one person's costly effort.....and they will know it.  

1 Updates & Rebuttals

wanda

Washington,
United States of America

Hello

#2UPDATE Employee

Thu, November 12, 2009

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-437-1621 and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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