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  • Report:  #1162519

Complaint Review: mygiftcardsite.com

mygiftcardsite.com u.s. bank national association licensed by master card international.866-952-5653 refused to use of card to purchase tobacco , said merchant is listed as a blocked merchant per phonecall . woman said was not allowed to use gift cards at this merchant due to what he sold as she asked me what kind of store did i try to use it at .. also told me gift cards are limited ... but on the front of pkge when card was purchased says clearly on front use it anywhere ... so why was a tobacco store denied i asked . she replied because it was a head shop ...... i was purchasing a 13$ bag of tobacco ... international

  • Reported By:
    sage — Dundalk Maryland
  • Submitted:
    Wed, July 16, 2014
  • Updated:
    Wed, July 16, 2014

ok i tried to use a gift card i was given for my birthday . i went to a tobacco store to buy a bag of tobacco . when clerk tried the card it said declined he repeated same issue .. i left store went hom went online to view balance ect as i had just received this card ..  i then returned to the store to make purchase again it was denied .. so i pull out the phone n call ... i was asked what type of store n purchase was i trying to make which is irrevlant but i told her i was buyng tobacco ... and she repeated question what type store i told her a head shop that sells tobacco .. she said gift cards are restricted from allowing certain types of purchases ... i find this offensive as on front of package the gift card came in and says clearly on front use anywhere .. was a 50 mastercard gift card .. that was registerd to me . now the state i reside head shops are legal as is tobacco ... so how can a credit card company say card can be used anywhere then refuse service due what your buying ?? this gift card is a beare instrument that cash was paid n the credit card is used in lieu of cash ..  when is it legal for anyone to restrict my buying of a legal product ... does this not bear falsehood by the refusal n blocking of merchants because they sell pipes n tobacco ?  needless to say i gave card back to person who gave it to me . they have original receipt for card purchase and are handing it over to their attourney ..  i wanted to let people know mastercard and mygiftcardsite.com are doing this and i find it illegal and offensive that they can garner or control a persons buyign n selling ... they have no legal right n i find it unconstitutional this happens ... i could not use the card for buying tobacco and im 47 years of age ... 

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