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  • Report:  #1149191

Complaint Review: MyHeritage.com

MyHeritage.com Did not supply access I paid for and continues to bill Yehuda, Israel Internet

  • Reported By:
    Patricia — Jordan Arkansas
  • Submitted:
    Fri, May 23, 2014
  • Updated:
    Thu, May 29, 2014

On April 22, 2013 I paid $191.04 for two years of upgraded access to MyHeritage.com. On May 22, 2014, Plimus.com, on behalf of MyHeritage.com billed and took from my account $119.40 for another year's subscription. From the day I purchased the uprgrade, April 22, 2013, I have been unable to access the upgraded account. There is no support telephone to call, no answers to emails and today I told MyHeritage I wanted my money back. This website is an obvious rip off. I would love to use capital letters, because that's how I feel, but I am trying to get the word out to other potential users. Do not give these people your money. They steal and it seems there is no way to shut the theft off. Thanks for the opportunity to tell everyone about MyHeritage.com. Really bad.

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