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  • Report:  #559816

Complaint Review: Mylife - reunion.com

Mylife - reunion.com This company made an unauthorized $60 charge on my credit card. Santa Monica, California

  • Reported By:
    djinnio1 — San Mateo California United States of America
  • Submitted:
    Mon, January 25, 2010
  • Updated:
    Mon, January 25, 2010
  • Mylife - reunion.com
    2118 Wilshire Box 1008
    Santa Monica, California
    United States of America
  • Phone:
    1-888-704-1900
  • Web:
  • Category:

This company charged $60 to my credit card without authorization. Fortunately, I spotted it immediately and my credit card company, Chase, is taking care of it. I don't even know how they got my credit card number, which creeps me out!

1 Updates & Rebuttals


djinnio1

San Mateo,
California,
United States of America

Free trial --> Annual fee. D'oh!

#2Author of original report

Mon, January 25, 2010

My sincere apologies to MyLife.com! After further investigation, I found that I had signed up for a free trial of MyLife.com and the trial lasted a year. It was so long ago that I really had not remembered signing up for it, I'm afraid. I contacted MyLife.com and their Customer Support immediately refunded me for $55 and that will give me one month more of the service for the $5 difference, which I find very satisfactory. They could not have been nicer about it.

To other users of this service, beware that you must close your MyLife account before the deadline, or you will be automatically billed. If you don't know what your deadline is, log into your MyLife account, check your account settings and you can easily find it.

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