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  • Report:  #1251982

Complaint Review: MyPoolYard.com

MyPoolYard.com Bait and Switch! Granada Hills CA

  • Reported By:
    Neil — Land O Lakes Florida USA
  • Submitted:
    Mon, August 31, 2015
  • Updated:
    Mon, August 31, 2015

On 24-Aug-2015, I ordered through amazon.com a salt water pool chlorine generator, a Jandy APURE700. The amazon product description page (search amazon for APURE700 to see it) shows a photo of the parts of the system, and lists them in a bulletized list as:

  • Jandy APURE700 Salt Water Gen. 3 Port Cell Kit PLC700
  • 3 Port Cell Kit PLC700
  • PLC700
  • 3 Port Cell Kit
  • Jandy APURE700 Salt Water Gen

The supplier was MyPoolYard.com. They sent the PLC700 cell, but not the APURE700 controller. I contacted them, asking them to deliver the missing piece. They refused, claiming that I had only ordered the PLC700, even though the amazon product description page clearly includes the APURE700.

MyPoolYard.com is a ripoff. Even their "physical address" is a mailbox in a Postal Plus rent-a-mailbox shop.

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