Myriad Genetic Laboratories Deceptive Billing Practices Salt Lake City Utah
I read a report of myriad labs titled Myriad Labs, Myriad Genetics. These people use deceptive practices to fleece you of your money. This exact thing happened to my daughter as well, almost verbatim. Consumers are not clearly informed of the extreme costs of this elective genetic testing and borders on fraud. She is on Medicaid and the doctors should have known she could not afford this testing which has nothing to do with her pregnancy. She was not informed of the $375 billing before the testing was done. Rip off!
1 Updates & Rebuttals
Myriad Billing Dept
Salt Lake City,Utah,
United States of America
Help us resolve your concern
#2UPDATE Employee
Thu, August 03, 2017
Hi, my name is Aaron and I'm the patient accounts billing manager at Myriad Genetic Laboratories. I want to help resolve your daughter's billing concern. Please have your daughter contact us by calling the number on her billing statement.
At Myriad, patients are our top priority. We are dedicated to improving patients quality of life by offering tests that provide important clinical information to assist patients and their healthcare providers in making treatment decisions. We are continuously innovating to improve patient care through the development of new products across multiple medical specialties. Every day, Myriad is working to empower patients and their healthcare providers with the knowledge to own their healthcare.
When one of our tests is ordered for you, we will work with your insurance provider to help you get the appropriate coverage allowed by your plan. If you have concerns about your bill, you can contact us directly and we guarantee that we will work with you to come up with an option thats right for you.
We are committed to make sure that test results are accurate, timely, and financially accessible to everyone. What does this mean for you? When your doctor feels you should have genetic testing to help you get the best possible care, you can proceed right away, feeling confident that the costs will be manageable. No surprises.
Q. How do I know if my health insurance will cover hereditary cancer testing? I dont even know where to start.
A. Most insurance carriers cover genetic testing services for hereditary cancer. In fact, although each situation is unique, the average patient with insurance coverage pays only $54. Myriad does not bill any patients anything when testing is non-covered, and a cost quote is not provided in advance. We work directly with your insurance provider to get reimbursement for the genetic tests we offer. We have significant experience navigating the reimbursement issues that may be important to you.
Q. What kinds of payment plans do you offer?
A. If you happen to receive a bill from Myriad, we are extremely flexible. We routinely offer an interest-free 25 month payment plan when co-insurance, deductible apply. For those that meet certain income and household size requirements, testing is available at reduced pricing. Our friendly staff will happily find a way to make the payments work for you.
Q. What if I dont have any health insurance at all?
A. You can pay for the testing service yourself at a reduced rate. If needed, we can set you up on an installment payment plan that is practical for you. We can even offer testing at no charge to uninsured patients who meet specific financial and medical criteria. (Due to regulatory limitations, patients who are recipients of government-funded programs like Medicaid and Medicare, or those that have any third party insurance are not eligible to apply.)
Learn more about payment options and health insurance reimbursement here:
https://www.myriadpro.com/billing-insurance/reimbursement-payment-options