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  • Report:  #1441569

Complaint Review: MYRIAD GENETIC LABORATORIES

MYRIAD GENETIC LABORATORIES THEY DID A GENETIC TEST AND NEVER SENT ME AN ITEMIZED COPY OF THE TEST NOR THE RESULTS OF THE TEST JUST KEEP TELLING ME TO ASK THE DOCTOR SALT LAKE CITY Utah

  • Reported By:
    PJ IN KY — La Grange KY United States
  • Submitted:
    Sat, May 05, 2018
  • Updated:
    Sat, May 05, 2018
  • MYRIAD GENETIC LABORATORIES
    PO BOX 581558
    SALT LAKE CITY, Utah
    United States
  • Phone:
    844-697-4239
  • Web:
  • Category:

MY DOCTOR WAS TRYING TO FIND OUT WHY MY PSA WAS INCREASING AND HAD ME DO SEVERAL TESTS . SOME OF THESE I HAD THE YEAR BEFORE BUT HAD TO DO THEM AGAIN . THEY FILLED OUT THE FORM TO DO A GENETIC TEST WITH MYRIAD GENETIC LABORATORIES AND SENT A COUPLE VIALS OF BLOOD TO THEM . SEVERAL WEEKS LATER I SPOKE TO MY DOCTOR AND HE HAD THE RESULTS BACK FROM MYRIAD LABS THAT I HAD A DEFECTIVE GENE THAT INDICATED A LIKELY HOOD OF CANCER . THIS IS IN 2017 AND I HAD ALREADY HAD MY PROSTRATE REMOVED SINCE I HAD CANCER 2008 , HAD RADIATION IN 2010 FOR REOCCURRING CANCER , AND SHOTS TO LIMIT MY TESTERONE IN 2016 . I ASKED WHAT THEY COULD DO TO "FIX THE DEFECTIVE GENE " AND THEY SAID THEY COULD NOT DO ANYTHING !! WHAT IS THE PURPOSE OF THE TEST THAT COST OVER $13,000.00 IF NOTHING CAN BE DONE TO CORRECT IT ??? WHY DON'T THEY TELL YOU THE TEST IS USELESS BEFORE IT'S DONE ? I HAVE CONTACTED MYRIAD SEVERAL TIMES BY PHONE TO GET AN ITEMIZED COPY OF THE TEST AND THE RESULTS AND WAS TOLD I HAD TO CONTACT THE OFFICE TO GET THE FORM TO REQUEST THAT INFORMATION . I DID THAT , WAITED SEVERAL WEEKS FOR THE FORM , FILLED IT OUT AND SENT IT TO THEM ...NO REPLY YET , SENT ANOTHER COPY OF THE FORM AGAIN AND STILL NOTHING BUT A BILL . I ASKED MY DOCTOR IF HE KNEW HOW MUCH THE TEST COST AND HE SAID NO MORE THAN $3,000.00 AND HE WAS COMPLETELY SURPRISED TO HEAR THE BILL WAS OVER $13,000.00 . I FEEL THAT THIS IS A RIPOFF TO THE CONSUMERS AND INSURANCE COMPANIES . THERE , MYRIAD , EXPLANATION IS THAT YOU CAN LET YOUR FAMILY KNOW SO THEY CAN BE TESTED (RIPPED OFF) AS WELL . IF YOU HAVE CANCER YOU TELL YOUR FAMILY ASAP BECAUSE IT IS HEREDITARY AND THEY CAN BE TESTED BY CT SCAN OR BLOOD TEST INSTEAD OF SPENDING $13 GRAND FOR NOTHING . BEEN MAKING MONTHLY PAYMENTS . THINK ABOUT THIS BEFORE YOU HAVE THIS DONE BECAUSE WHY TAKE A TEST THAT THEY CANNOT DO ANYTHING TO CORRECT THE RESULTS SINCE THEY CANNOT REPAIR A DEFECTIVE GENE !

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