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  • Report:  #308988

Complaint Review: MySpace

MySpace Has Blocked Me From My Account For Months They Say I Have Wrong Password They Wont Give Me Access Internet

  • Reported By:
    NYC New York
  • Submitted:
    Fri, February 15, 2008
  • Updated:
    Sat, February 16, 2008

I have a myspace account under my email account. I have several music clients that I have been trying to make contact with who I can't reach.

I am in the music business and have tried to help a number of them jump start their careers. A good friend died last year and I have been trying to help his mother with some details surrounding his space.

These people don't have the decency to return a call or email or give me the time of day regarding my help. I am so frustrated I can't stand it.

I just can't imagine how many other customers are going through similar problems. They keep there mouths shut because it is a so called free service.

I have spent hundreds of hours trying to get the problem resolved. It's as if they were trying to sabotage my clients.

The lack of cooperation by my space has cost me Hundreds of Thousands of Dollars in lost income and costs They don't care. They seem to think it is a big joke. @myspace.com. It reminds me of the problems that AOL had just before their collapse. I Hope You Can Help Me.

Brian
NYC, New York
U.S.A.

12 Updates & Rebuttals


Steven

Jacksonville,
Florida,
U.S.A.

I would think they have account info on file

#13Consumer Suggestion

Sat, February 16, 2008

Don't see what your problem is. I don't have a Myspace account but I would think they would have info on resetting your password if you forgot it. Surely they could send an email to you with a password after you verified that this is indeed your account, or is Myspace your ISP as well?


John

Califon,
New Jersey,
U.S.A.

Newsflash...

#13Consumer Comment

Sat, February 16, 2008

the "owners" can do whatever they want. It's their bandwidth fees etc. What kind of alleged business could you really have if you need mygayspace to advertise it and not some legitimate advertising service or website?


Brian

NYC,
New York,
U.S.A.

MySpace Complaint concerning my access to my account and to MySpace.If I typed in my name right now, the message would say too many failed attempts.

#13Author of original report

Sat, February 16, 2008

I think people are missing the point. Just because a service is free doesn't give the owners the right to screw with us. Really these services are never free. MySpace is gathering data from millions of people every day and selling our infromation to preditorory companies and finacial institutions every day for a profit. What ? DO You think ? They are in it for Charity ?

I had been using MySpace for more than a couple of years. I also subscribe to 40-50 other social networking sites, blogs, subscriptions. I have never had a problem accessing any of my other accounts before. This is the first time in my many years on the internet.

All I have gotten from MySpace is Boiler Plate Bull S*** solutions that have never worked. I have never gotten one response that said we have found the problem and worked it out. If I were to type in my user name right now the message would say too many failed attempts. I have several friends who have asked me to help them with their music, but I can't even access their site because i can't get into my own. Fortunately music is not my only business so I have not made this a full time job trying to get into my account. But I have spent 100s of hours off and on over the last several months with out any success getting into my site.

I just think there is something wrong with their customer service if they can't help with a simple request for access to my account. I really don't care about the money. I just know if I were Rupert Murdough, and if I owned the company, and if I knew that I had such incompetent people working for me, I would want to know who and why and I would chage proceedures and kick some asses. Brian


Robert

Buffalo,
New York,
U.S.A.

Hmmm.

#13Consumer Suggestion

Sat, February 16, 2008

""The lack of cooperation by my space has cost me Hundreds of Thousands of Dollars in lost income and costs They don't care.""

Why don't you do as most business do and set up your own website to "showcase" or otherwise advertise your clients?


Susan

This City,
Illinois,
U.S.A.

You said...

#13Consumer Comment

Sat, February 16, 2008

You said "A good friend died last year and I have been trying to help his mother with some details surrounding his space.

These people don't have the decency to return a call or email or give me the time of day regarding my help. I am so frustrated I can't stand it.

"

How is this the fault of myspace that you want the password of someone elses account? How are they to know that you are not an ex on a mission.


Susan

This City,
Illinois,
U.S.A.

You said...

#13Consumer Comment

Sat, February 16, 2008

You said "A good friend died last year and I have been trying to help his mother with some details surrounding his space.

These people don't have the decency to return a call or email or give me the time of day regarding my help. I am so frustrated I can't stand it.

"

How is this the fault of myspace that you want the password of someone elses account? How are they to know that you are not an ex on a mission.


Susan

This City,
Illinois,
U.S.A.

You said...

#13Consumer Comment

Sat, February 16, 2008

You said "A good friend died last year and I have been trying to help his mother with some details surrounding his space.

These people don't have the decency to return a call or email or give me the time of day regarding my help. I am so frustrated I can't stand it.

"

How is this the fault of myspace that you want the password of someone elses account? How are they to know that you are not an ex on a mission.


Susan

This City,
Illinois,
U.S.A.

You said...

#13Consumer Comment

Sat, February 16, 2008

You said "A good friend died last year and I have been trying to help his mother with some details surrounding his space.

These people don't have the decency to return a call or email or give me the time of day regarding my help. I am so frustrated I can't stand it.

"

How is this the fault of myspace that you want the password of someone elses account? How are they to know that you are not an ex on a mission.


Julie

Guthrie,
Oklahoma,
U.S.A.

Damages?

#13Consumer Suggestion

Fri, February 15, 2008

What are your actual damages due to myspace. Myspace is a FREE service. They do not in any way have to allow your presence on myspace (see their terms and conditions). If you had these people you were trying to reach, and this cost you thousands of dollars, shouldn't have their phone numbers and other contact information? Seriously?


Julie

Guthrie,
Oklahoma,
U.S.A.

Damages?

#13Consumer Suggestion

Fri, February 15, 2008

What are your actual damages due to myspace. Myspace is a FREE service. They do not in any way have to allow your presence on myspace (see their terms and conditions). If you had these people you were trying to reach, and this cost you thousands of dollars, shouldn't have their phone numbers and other contact information? Seriously?


Julie

Guthrie,
Oklahoma,
U.S.A.

Damages?

#13Consumer Suggestion

Fri, February 15, 2008

What are your actual damages due to myspace. Myspace is a FREE service. They do not in any way have to allow your presence on myspace (see their terms and conditions). If you had these people you were trying to reach, and this cost you thousands of dollars, shouldn't have their phone numbers and other contact information? Seriously?


Julie

Guthrie,
Oklahoma,
U.S.A.

Damages?

#13Consumer Suggestion

Fri, February 15, 2008

What are your actual damages due to myspace. Myspace is a FREE service. They do not in any way have to allow your presence on myspace (see their terms and conditions). If you had these people you were trying to reach, and this cost you thousands of dollars, shouldn't have their phone numbers and other contact information? Seriously?

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