Complaint Review: MyVaporStore.com

MyVaporStore.com is great when they get your orders right.  In the past, I did not have any problems with their shipments.  I placed a large order ($467) for some ecig components, juices, atomizers, and coils.  However, they shipped it to the wrong address.  Even though they knew they made a mistake, their police is that they will not provide a refund UNLESS THEY GET THEIR PRODUCTS BACK.

I was shocked.  So, if they ship your items to the wrong address, they will only provide a refund to you if the incorrect addresee decides to ship the items back to them.  They do not list a telephone number on their site, and they only communicate through email.  But, the customer service representative will only provide a first name -- very suspicious.

After 4 weeks of haggling though email, I had to file a fraud claim with Visa.  I got my money back after Visa determined that they defrauded me in the amount of $467, however, Visa's investigation took 3 months.  That said, be ware of these fraudulent ecommerce sites, that do not provide contact information.  YOU HAVE BEEN WARNED!!!

Buy your e cig components elsewhere.  MyVaporStore.com is run by unethical people commiting fraud.  If you don't know your rights, file a claim with your credit card or take them to small claims court.  I had to fight to get my refund, you should too!!!