Complaint Review: N.M.E. (National Magazine Exchange)

I recieved a green card stating to call a 1-800 number immediately because they were trying to contact me. I called the next day, and they were holding a sweepstakes for a million dollars+ and jewelery and other prizes. Being the woman I am, I subscribe for two subscriptions to their magazines. In addition to the magazines, I would be getting 3 more free magazines, making 5 in total. I agreed, and was asked my card number. I gave them the credit card number, and was told I would only be billed ONCE. The next three months was a disaster, I was in debt because of another NME bill, and another, and another.

Finally, I had enough. I went online to find the NME phone number (because I had lost my card) and came across this website. I called NME and asked for customer services to cancel my account, now knowing it was a complete rip-off. A lady came on the line and had told me that I had been billed all the amount that needed to be paid. I asked for my credit card number to be removed and she told me she could not do that, since the number was in file work and also electronically submitted.

I honestly believe this market is a rip-off. And now that I know it really is, I know its not called NME because is a GOOD company, if you catch my drift.

Raychel
Phoenix, Arizona
U.S.A.