Complaint Review: N R S CIRCULATION

I was turned over to NRS Circulation by TV Guide. I canceled my subscription to TV Guide with a lot of time remaining. Instead of giving me a cash refund they turned me over to NRS to get a magazine of choice for the remainder. It has literally been years now. You never speak to anyone but an answering machine. The 3 times I have spoke to someone, they are pleasant enough but are not getting the job when they say they'll get back to me. All I want is my magazine for the equivalent amount of time from the TV Guide subscription . THX for this outlet.

Tracey
CROWNSVILLE, Maryland
U.S.A.