nalagrace.com Nala Grace Boutique, nalagrace.com SCAM, NO PRODUCT RECEIVED, NO RESPONSE FROM SELLER Greenville, North Carolina
I have filed a complaint with the Better Business Bureau's Online Complaint System.
Filed on : February 16 2011
Filed against : Nala Grace's Bows 1816 Bradford Dr Apt 111 Greenville NC 27858-6224
Complaint Description: Placed an order on December 30, as of today February 15 the order has not been received. Business owner does not answer attempts to contact. Placed order on www.nalagrace.com for multiple hair pieces on December 30, 2010. Paid with a Visa credit card online. Received a confirmation of purchase email immediately after purchase. Order number xxxxxxxx. I emailed both nalagrace@gmail.com & flowerstobows@gmail.com on February 4, 2011 inquiring about the status of my order. No response received. Emailed again, as well as filling out a "contact us" direct email on the nalagrace.com website on February 14, 2011. No response. Business website has no contact information, no phone number or location to write to. I had to research on the internet for business location via domain registration. Order status as of today reads "on order".
DO NOT BUY FROM NALAGRACE.COM---- IT IS A SCAM AND THE PRODUCT WILL NEVER COME.
2 Updates & Rebuttals
HairBows
United States of AmericaItems delivered
#3UPDATE Employee
Sat, May 28, 2011
Once I was made aware of your missing items, I did issue a refund or order out to you. I greatly apologize for the hassle you endured!
HairBows
United States of AmericaCONSUMER SUGGESTION!
#3Consumer Comment
Fri, April 29, 2011
NalaGrace.com has officially been SHUTDOWN. If you did not receive your merchandise, call your credit card company & tell them you want to open a dispute because you never recieved your merchandise.
You WILL be issued a refund after about a week of the case being open unless she can prove that the merchandise was shipped. It is as simple as that!!