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  • Report:  #1451828

Complaint Review: namecheap.com

namecheap.com This company keeps billing me for a domain that I do not own. This is the second year that that have done this. Internet

  • Reported By:
    Dwayne — Birmingham Alabama United States
  • Submitted:
    Sun, July 15, 2018
  • Updated:
    Sun, July 15, 2018

This company keeps billing me for a domain that I do not own.  This is the second year that that have done this.  When this happened last year, they refused to refund my money because they said that I had "auto renew" turned on.  so I went to their site and made sure that auto renew was turned off for EVERY site that I had registered with them.

Now they are up to their old tricks agian.  I transferred this domain to it's owner 3 years ago yet name cheap keeps billing me for it.  Why would I "auto renew" a domain name  (or mailbox for that company) when I do not own it?

To make it worse, when you contact the company they refuse to repay your money.  True that $9.95 is not a log of money but when you multiply that by the thousands of customers that they do that to every month, this is a MAJOR SCAM!

 

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