Complaint Review: NAMP

On Febuary 18th 2012, I was con into giving this company an upfront fee of $1490.0 to advocate for a modification from my servicer, a person from the company NAMP told my money is refundable I they were not succesfull in getting my loan modified, except for $100.00 processing fee, this individual name is Ronny Odonnel, he ask for my checking account number and the routing Number, at that time, I did not have all the $1490.00 in the account he ask me if I can pay 1/2 of the amount $740.00 and next 1/2 in March and they can start the process,

he Email me a robo signature of my name, and ask me if thats my signature I said no, I thought that was strange then he said you have to said yes I order to escalate the modification process, I said yes, He saids to fax him all the paper work he ask for, i did that, he said he locked in an interest rate of 3.75% for my modification and my new payment will be $1490.00 per month plus the escrow amount $277.00, 3 days later I learn that California law Sb94 do not allow up front fee for modification I call Ronny Odonnell and tell him I am no longer interested in his help and to refund my $745.00, he agreed and said it will take 60 days for the vrefund to go through,

the next month $740.00 was taken out of my account again, totalling $1490.00 I tryed to call that Number for 3 week and robo voice they are having line trouble, I call the bank and close the account, and file a dispute, on July 20 th I get a letter from the bank stating the case was closed, and a letter from them stateing I agree to there term and condition, and a recorded robo signature, I call the loan servicer and the said no paper work was submitted to them for modification.