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  • Report:  #1491850

Complaint Review: NANO HEARING AIDS

NANO HEARING AIDS LYING ABOUT HOW LONG IT WILL TAKE TO REFUND MY MONEY TO MY ACCOUNT. DIFFERENT STORY BY EVERY PERSON YOU SPEAK WITH. Rainbow City AL

  • Reported By:
    Connie — Rainbow City AL United States
  • Submitted:
    Tue, February 18, 2020
  • Updated:
    Mon, May 18, 2020
  • NANO HEARING AIDS
    261 canoe creek rd
    Rainbow City, AL
    United States
  • Phone:
    2055142234
  • Category:

BOUGHT THE AIDS- RETURNED THEM- THEY KEEP TELLING ME EVERYTIME I CALL TO SEE WHEN I WILL GET MY MONEY BACK THAT IT WILL 30 DAYS FROM THE DAY THEY RECEIVED THEM BACK.

THEN I CALL AGAIN AND THEY TELL ME IN IS ANYWHERE FROM 45 DAYS TO 60 DAYS NOT INCLUDING WEEKENDS WHEN I RECEIVE THE MONEY BACK. IT IS A DIFFERENT STORY EVERTIME YOU CALL THEM. SO I AM PAYING FOR SOMETHING I DO NOT HAVE.

THEY KEEP LYING ON WHEN TO REFUND MY MONEY AND HOW LONG IT IS GOING TO BE- DIFFERENT STORY EVERYTIME YOU CALL.

2 Updates & Rebuttals


Nano Hearing Aids

Dallas,
Texas,
United States

Feedback Response

#3UPDATE Employee

Mon, May 18, 2020

Hello Connie,

Saw your review and I'm sorry if you haven't received your refund.

I'm happy to help so before we proceed, please send us an email with the following info:

- Order number
- Email Address
- Complete Name
- Phone number

Please send these info to returns@nanohearingaids.com or hello@nanohearingaids.com, once we received it, we'll check your order for you.

We hope to give us another chance. Looking forward to your response.

Take care!


Robert

Dallas,
Texas,
United States

Nano Quality Service Department

#3UPDATE Employee

Wed, February 26, 2020

Hello Connie, If you are still having issues receiving your refund, please contact me at RobertS@nanohearingaids.com

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