Complaint Review: Nantong ITALINA Home Textiles Co. Ltd

Recently I ordered bedsheet sets from one of the gold sellers on Allibaba. They go by the name Nantong ITALINA Home Textiles Co., Ltd. Nantong Ette-leurr International Trading Co., Ltd E-mail: resha@sindoohome.com E-mail(2): resha1988@aliyun.com MSN: resha2010@live.cn Skype: resha198812 Direct: 0086-0513-86345227 Fax: 0086-0513-86345227 Mobile/Whatsapp: 0086-18019639802 ntytln.en.alibaba.com , sindoohome.com . They trade mainly in bedsheets so beware. The seller and I agreed on 50sets of Full reactive printing bedsheets. After making the payment I noticed the seller did not specify the full reactive printing in the order. Out of curiosity I messaged the seller to make the correction before proceeding to provide the products. Surprisingly the seller ignored. She refused to specify our agreed product quality in the order. Rather the seller went ahead and provided fake quality bedsheets. When I contacted Alibaba for a refund, they demand that I must pay 300$ for them to inspect the product.

After doing some searches online I realized that Paying to have the inspection done would mean wasting more money because already, the seller did not specify the full quality on the order contract so a third party product quality inspection will just be of no help and a further waste of more money. My advise is, stay away from Alibaba. The sellers will always get one way or the other to cheat you. Always demand that they specify full quality details before you make payment. Or save yourself the time, money and hassle by staying away from Alibaba.