NAPAREX National Parcel Express NAPAREX ripped me off and can't be contacted Omaha, Nebraska
I ordered some merchandise on 18th September 2010. Today is 24th October. I havent seen the merchandise yet. I contacted the merchant, who told me their records show that NAPAREX received my merchandise from the merchant on 20th September 2010. They also told me that NAPAREX had promised to deliver the merchandise in four weeks.
The NAPAREX website promises National Same Day Delivery Services, from Direct Package Delivery to Overnight Parcel Delivery.
I have tried to contact NAPAREX by telephone and by email several times per week., with no result. The phone rings 40 times and no one answers. AT&T's national directory has no record of a telephone number for NAPAREX or for National Parcel Express.
Today I tried again. The voicemail message said, "The viocemail box is full and can receive no more messages." I think that NAPAREX is a fly-by-night fraud. I am not the first to complain about NAPAREX. Can we get a punitive class action suit?
2 Updates & Rebuttals
NAPAREX
Omaha,Nebraska,
United States of America
NAPAREX Improving Tobacco Deliveries
#3REBUTTAL Owner of company
Tue, December 07, 2010
Guest,
We apologize for the delay. While we have been experiencing difficulties,
we have taken the time to tell our customers of the situation here.
http://bit.ly/pact-act. We have significantly improved our process and are doing everything we can to help our customers.
Please contact our customer service and provide them with your tracking
number. We are now in a 3 week delivery window for this service. Our customer
service email is service@naparex.com, our phone number is 1.866.577.1603. If
ou provide with your information, we'd be happy to look into the delivery
oand do our best to meet your needs.
DK
USANaperex Delivers!
#3Consumer Comment
Tue, October 26, 2010
They are a new company and taking on alot of business, I have had 2 deliveries from them, it takes around a month. They arent a fraud. The business I order from that uses them to deliver told me it will take about a month, and it did.