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  • Report:  #1430767

Complaint Review: Napleton Chrysler Northlake

Napleton Chrysler Northlake Vehicle returned with $1000 worth of audio equipment stolen and an interior release handle broken Palm Beach Gardens Florida

  • Reported By:
    Mark M. — Riviera Beach Florida United States
  • Submitted:
    Fri, February 23, 2018
  • Updated:
    Fri, February 23, 2018

I brought my truck in for a wheel hub repair.

After declining an additional $2000 worth of "recommended" service which was unnecessary and overpriced, the truck was returned 6 days later with the parking brake handle broken and a custom audio system (hidden behind the seats) stolen with the wiring cut. No apology or attempt to help with filing a police report. Instead I was told "you signed a waiver".The service manager would not meet with me and I was not allowed to speak with the GM.

There was no sign of forced entry so either the truck was left unlocked or someone from the facility is responslble. Punishment for refusing the gravy service?

 

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