Napleton Porsche of Westmont Matthew Richardson BEWARE! Get another opinion before they steal from you! Westmont Illinois
Matthew Richardson and Napleton Porsche of Westmont CAN'T BE TRUSTED! Matt tried to add EXPENSIVE additional services to my bill that were just completed by a trusted technician at a higher rated shop with all OEM parts. His only response to this was that it was not in the Porsche data base. DID YOU EVER LOOK AT MY CAR OR DID YOU LOOK JUST LOOK AT THE COMPUTER SCREEN? Also, my vehicle was not done in the time frame specified and no apology or explanation was offered.
1 Updates & Rebuttals
Jim
Florida,Get An Independent Mechanic!!!
#2Consumer Comment
Sat, June 28, 2014
You don't need to go to a dealer to get your work done! Especially Napleton. Napleton is WELL KNOWN in the business as a schlock operation where the words "HONESTY" and "INTEGRITY" are not in their vocabulary, nor their practice. Instead, the terms "FRAUD" and "DECEPTION" are the norm. Trust me...its very well known! If your car is STILL under warranty, you can get your non-warranty work done ANYWHERE without voiding the factory warranty! This is as per the Magnuson-Moss Act. If Napleton is telling you otherwise, they are lying to you. If your car is not under factory warranty, find yourself a good independent mechanic. Such a mechanic has his/her own shop and employs many experienced mechanics. I don not mean Walmart, the tire store or some kid who fixes cars on weekends. Generally, with an independent shop you will get much better prices, honesty and much better care for the customer...in other words...the exact opposite of what you get at some slimy car dealer.