Napleton's Des Plaines Chrysler offered 3500 for trade of my car signed contract then said they made a mistake told me to bring my new car back des plaines, Illinois
This complaint involves a retail installment contract which was signed by
the dealer. The dealer gave a set price for my trade in $3500 by Sam the
fianace manager at napetltons dodge. The deal was then finalized for a 2007
mustang gt. I then later received a call 4 days later saying there was an issue
with the deal and that they gave me too much for my trade in and could not sell
me the car after everyone was signed. I went in the next day and talked too tom
the gm and he told me the deal would have to restrucred because my girl friend
was buying the car in her name which was fine because legally she can still buy
the car and have me drive it under her name with her consent but the problem
lies with the trade in of my car which they wanted too change after everything
was signed. I was later informed by Sam that they made a mistake about the trade
in. This is not my fault this is considered false advertising. the trade on a
signed contract was 3500 this also violated the truth in lending law. If you
don't want to give me 3500 for my trade then fine but don't tell me you are put
it down on a contract and then sign it. This is by far the worst dealership i have ever been too!!! they lie to you !!!! They dont give a crap about you just making money!!!
4 Updates & Rebuttals
Jim
Orlando,Florida,
USA
More BAD News!
#5Consumer Comment
Sat, July 07, 2012
You didn't make it clear as to if you actually kept the car. If you did, you may have some more problems...big problems...down the road.
Many of the Mustangs (and other Ford cars) use a two piece spark plug. I don't know if that design was used in 2007, you better hope it wasn't! This two piece spark plug has a tendancy to break off during removal...it doesn't matter how the experienced the mechanic is...the break off and they break off regularly. (Research this on the net.) If any pieces should fall into the cylinder, forget about any long life for that engine. If it was me, I would NEVER buy a used Ford which has used the two piece spark plug design, period. If I bought one brand new, the first week I'd have them replaced with an aftermarket one piece replacement.
But there's STILL more. Napleton is well known as one of the sleaziest of car dealership chains in existence. Check your paperwork and I'll bet you will find at least one BOGUS, ADD-ON, Phoney fee for hundreds of dollars and/or hundreds of dollars for title work! The bogus fee will be called "administrative fee", "handling fee", "dealer fee" or other such nonsense. Its nothing more than a Napleton con-game. Bogus Billy Heard was sued for millions regarding FRAUD and DECEPTION. That slimeball closed his dealerships because he knew the regulators had him.
Many of those same tactics of FRAUD and DECEPTION are practiced everyday at Napleton dealerships as well as others, like all the Rick Hendrick stores. Napleton, Hendricks and many others are nothing more than sleazy, slimeball, pondscum. Their SMELL is so bad they are fumigated hourly. There is no doubt in my mind this experience was one of them playing some type of CONGAME with you. Napleton is KNOWN for their deception and fraud.
voiceofreason
North Carolina,United States of America
7 idiots
#5Consumer Comment
Thu, July 05, 2012
The 7 idiots who voted No on Ramjet's comment must - yes, I'm gonna say it even though I've railed about others doing this - WORK FOR THE DEALERSHIP! There, I said it and I meant it.
Yes, a dealer can pull this kind of crappola on "pre financing", where they let you drive off the lot as though it's a done deal, only to later call you back in because the financing wasn't actually approved.
BUT, if they signed the dotted line giving you whatever for the trade, tell them to go insert projectiles into their bodily waste exits.
The Outlaw Josey Wales
Golden Meadow,United States of America
Sleazy
#5Consumer Comment
Thu, July 05, 2012
Now that is a word I would use for Team Rebutt. Have a nice day
Ramjet
Somewhere,Michigan,
U.S.A.
Sleazy
#5Consumer Comment
Wed, July 04, 2012
If you indeed do have a completely signed binding contract that includes the new car and the trade in, tell them to go pound salt.
Is the financing all approved and in place too?
They can't back out of a legal contract any more than you can.