Complaint Review: NASCAR TRACKPASS - NASCAR.COM

THIS IS FROM A ONLINE REGISTRATION THAT SAID OVER AND OVER THE NASCAR WEEKEND FOR DAYTONA WAS FREE. SAID OVER AND OVER "NOTHING WILL BE CHARGED" I HAD TO UPDATE TO A CURRENT ACTIVE CHARGE TO RECEIVE THE NO CHARGE WEEKEND. IN NO WAY WAS THIS A FREE 14 DAY TRIAL. IF WAS FOR "FREE" DAYTONA WEEKEND.

I WAS TOLD BECAUSE I HAD BEEN A MEMBER 2 YEARS AGO IT AUTOMATICALLY CHARGED ME FOR A 2008 YEAR i DID NOT WANT. I WAS A MEMBER IN 2006, I CANCELED 2007.

THEY WITHOUT NOTICE OR PERMISSION CHARGED ME FOR A 2008 MEMBERSHIP THAT I DID NOT ORDER OR WANT.

I CALLED THEM 866-722-5299 ON 2-29-08 6:30PM EST
CLAIM NUMBER 12875673 TALKED WITH RYAN

HE TOLD ME HE FILLED CLAIM AND I SHOULD RECEIVE REFUND.
I CALLED BACK ON MARCH 3RD CLAIM NUMBER 12886499 7:57PM EST

WAS TOLD IT SHOULD BE AIN A FEW DAYS.

I CALLED BACK ON 3-14-2008 AT 2:35PM WAS TOLD REFUND BY AMANDA THAT HER SUPERVISOR WOULD PROCESS MY REFUND THAT NIGHT. CLAIM NUMBER 12890197

NO REFUND. THIS WAS A UNAUTHORIZED CHARGE. THIS WAS ILLEGAL.

Al ****
Newton, North Carolina
U.S.A.