Natchez Solution I purchased this "remarkable" wood cleaning product over two months ago. Natchez Solution REFUSES to deliver the product even though they have received full payment for the product. Brandon Mississippi
While reading a popular home improvment magazine I came across an article about a remarkable wood cleaner, the Natchez Solution. The article described how effective this solution was in cleaning wood tables, chairs, floors, etc.
Based on the information in this article I decided to purchase the Natchez Solution using their on line ordering system. I provided a credit card number which paid for the product in full. I was suppose to receive three 8 ounce bottles of this cleaning solution. The purchase was made on August 4, 2008. To date I have not received the product.
I have sent several e-mails to the company inquiring as to when I could expect my product. I received e-mail from "support at paypal" informing me that a mailing label had been created by Linda Owen which was to be used in shipping me my product. Unfortunately "Linda" still has not mailed me my product.
It has been well over two months and I have not received my product. I suspect I will never receive this product. I will also be contacting the magazine I saw the article in to report the scam Natchez Solution is running.
I am writing this "ripoff report" in hopes that I can prevent other people from falling into the same "scam" trap I did.
Jeanine
Holland, Pennsylvania
U.S.A.
3 Updates & Rebuttals
Jeanine
Holland,Pennsylvania,
U.S.A.
Product was delivered
#4Author of original report
Thu, January 27, 2011
Approximately one year after my report to Ripoffreport.com I did receive the Natchez cleaning product. The product does work well but I do not think it is worth waiting one year for.
Bruce
Brandon,Mississippi,
U.S.A.
This shipment has been received by the customer
#4REBUTTAL Owner of company
Thu, November 13, 2008
Type: Package
Status: Delivered
UPS has delivered the shipment.
Residential deliveries that do not require a signature may be left in a safe place, out of sight and out of weather, at the driver's discretion. This could include the front porch, side door, back porch, or garage area. If you have instructed the driver to leave the shipment with a neighbor or leasing office, this would be noted on a yellow UPS InfoNotice left by the driver.
Delivered
Delivered On: 10/24/2008
1:40 P.M.
Delivered To: SOUTHAMPTON, PA, US
Service: GROUND
Bruce
Brandon,Mississippi,
U.S.A.
Thanx you for letting me know I missed your shipment.
#4REBUTTAL Owner of company
Tue, October 21, 2008
The Natchez Solution.com is a one man show-me- and I missed your shipment. I don't know why, but I take full responsibility. Your order has been shipped via UPS and I appreciate your patience.
Your order was received on August 3, 2008 and acknowledged on August 5th. I received an e mail from you on September 30 and your package should be there in a day or two. I apologize for the delay.