Complaint Review: NATE MCCLINTON BEVERLY HILLS LUXURY CAR BROKERS

Judging by the statements given by NM in his rebuttal anyone who is willing to agree to his terms are complete idiots....You're willing to sub-lease a vehicle to someone you don't know with a middle man making the profits and his name not being anywhere on the car and you being left responsible for parking tickets and payments if the person who "rented" the car decides they wanna move across the country and never pay NM again. d**n right I'd be that middle man all day. You people must be nuts to have fallen for this. Hell anything would have been better than using a 3rd party to do this. Post an add on craigslist for that matter, then run a credit report and back ground check and charge the person you're gonna rent your car to twice as much as your payments and insurance combined. See genius Idea!!....Oh wait, there's already companies that do that, d**n I thought I might have something that would catch on, and just think i already had a slogan for the company "We'll Pick you up." Nate You are truly a brilliant man. You could sell Ice cubes to an Eskimo! You should really consider expanding your business to broader horizons cause if anyone will agree to these terms you could probably sell them bottled air

Judging by the statements given by NM in his rebuttal anyone who is willing to agree to his terms are complete idiots....You're willing to sub-lease a vehicle to someone you don't know with a middle man making the profits and his name not being anywhere on the car and you being left responsible for parking tickets and payments if the person who "rented" the car decides they wanna move across the country and never pay NM again. d**n right I'd be that middle man all day. You people must be nuts to have fallen for this. Hell anything would have been better than using a 3rd party to do this. Post an add on craigslist for that matter, then run a credit report and back ground check and charge the person you're gonna rent your car to twice as much as your payments and insurance combined. See genius Idea!!....Oh wait, there's already companies that do that, d**n I thought I might have something that would catch on, and just think i already had a slogan for the company "We'll Pick you up."

I have been notified that there was a complaint filed via this site and must give a rebuttal. Our company was a party to the agreement and our company ensured that all payments were made and our company did fulfill that to this customer. In the contract it clearly states and discusses what our company is liable for and not liable for. We absolutely go over our contract in detail as well at the begining line by line and intial each page to ensure that there is no miscommunication as well. We ensure that all payments are made and that definitely was done in this case. Any tickets, accidents, towing, or excess mileage fees are the responsibility of the renter of the vehicle. I have contacted the renter and they are fully aware of the damages and the cost incurred by them and they take full responsibility of those. We have also returned every single call and email presented by Karen Silvers in regard to any questions or complaints she has about our service. We have an extreme committment to follow up and ensure that the fees do get paid by the renter and we will continue to do so until all fees have been paid and are resolved with Karen Silvers. I am unclear as to why she states she didn't know who the user was when we faxed her insurance verification on several occasions and she had the address as well. The only information that she didn't have was there phone number. We did indeed give her the renters phone number when we were made aware of this problem as well. We have never stolen any money from Karen Silvers so I am unsure why she would state that in her complaint here and we definitely didn't act in a fraudulent manner at anytime and we did fulfill our obligations to the terms of the contract and we will file our on defamation inquiry against her for these false claims against us. Everyone involved has accountability in this matter and we are doing everything to ensure that she is fully reimbursed by the renter and that this situation is resolved amicably. I felt it was imperative to share our side of the story as Karen Silvers misrepresented the facts in her complaint. There was error on the renters part, however our company Beverly Hills Luxury Car Brokers did fulfill the requirement of the contract and we paid every car note that was due to her and we have the proof of all the monthly payments that were made directly to her. I feel this is a great forum and and a great venue to express concerns and complaints but only if they are done without malicious intent and only when the corrrect information is stated. I am positive that we will be able to resolve her issue with the renter, however we have fulfilled our contractual agreement with her and have no responsibility for the actions of a person that rents a car from us as stated in the contract. We have a great service that works for alot of people but its clear that you can not satisfy everyone. We will continue to work with Karen to resolve her issue in full. Thank you and have a great day.