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  • Report:  #1294376

Complaint Review: Nathan E. Nachlas MD TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Dr. Nathan Nachlas serving the Boca Raton South Florida community for three decades. Yale University the University Trained Chicago School of Medicine and the Johns Hopkins Hospital Dr. Nachlas specializes in Plastic and Reconstructive Surgery of the Face Nose and Sinuses.

Nathan E. Nachlas, MD TRUSTED BUSINESS REVIEWDr. Nachlas one of the first surgeons trained in the United States to perform minimally invasive sinus surgery and was the first in the country to perform Computer Guided Balloon Sinuplasty.  Dr. Nachlas and his staff are committed to providing the highest quality service available.  They have received a positive rating for their commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.  Dr. Nachlas and his staff make every effort to answer questions and ensure that all of their patients are well informed and 100% satisfied with the services provided. 

  • Reported By:
    ED Magedson - Founder, Ripoff Report — Tempe Arizona USA
  • Submitted:
    Thu, March 17, 2016
  • Updated:
    Fri, March 18, 2016
  • Nathan E. Nachlas, MD TRUSTED BUSINESS | Ripoff Report Verifiedâ„¢ …businesses you can trust. Dr. Nathan Nachlas serving the Boca Raton, South Florida community for three decades. Yale University, the University Trained, Chicago School of Medicine, and the Johns Hopkins Hospital, Dr. Nachlas specializes in Plastic and Reconstructive Surgery of the Face, Nose, and Sinuses.
    1601 Clint Moore Road
    Boca Raton , Florida
    USA
  • Phone:
    561-350-5120
  • Web:
  • Category:

Ripoff Report REVIEW /Commitment to Customer Satisfaction

Nathan E. Nachlas, MD joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Nathan E. Nachlas, MD approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to Nathan E. Nachlas, MD did just that.

NATHAN E. NACHLAS MD CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" The office of Nathan E. Nachlas, MD, has been serving patients of Boca Raton, South Florida, and the national and international community since 1987. He has practiced in the same town, building a reputation of providing exceptional medical and surgical treatment. Dr. Nachlas hails from Baltimore, Maryland. He attended Yale University and the University of Chicago School of Medicine. He received his otolaryngology head and neck surgery training at the world famous Johns Hopkins Hospital before completing his fellowship in facial plastic and reconstructive surgery in Beverly Hills California. He moved from Beverly Hills when he completed his training to Boca Raton, Florida.

Dr. Nachlas specializes in Plastic and Reconstructive Surgery of the Face, Nose, and Sinuses. His subspecialty is the nose and sinuses. He has been cited by US News and World Report as one of America's top surgeons.



WHY NATHAN E. NACHLAS, MD IS BETTER THAN HIS COMPETITORS

It is not in the office or Dr. Nachlas's philosophy to claim superiority over his competitors. As one of the senior sinus surgeons in the United States, he allows his long standing patient reported experiences to accurately describe their experience with his staff and office. Dr. Nachlas does have a long list of pioneering breakthroughs in treatment of the nose and sinuses. He was one of the original trained minimally invasive sinus surgeons in the country. He was the first in the country to perform laser assisted sinusotomy. He was one of three sites in the country who pioneered computer assisted endoscopic sinus surgery. He performed the first computer guided balloon sinuplasty in the United States. With his pioneering work, Dr. Nachlas has remained a thought leader in the field of nose and sinus surgery since the mid 1980s. A visit to his state of the art office in Boca Raton will provide confidence to the patient that they have found the right person to resolve their needs.



NATHAN E. NACHLAS, MD – PATIENT TESTIMONIALS

“I had a septoplasty and a rhinoplasty with Dr. Nachlas. It went very well. Before, I had many allergies, frequently getting sinus infections. I am 100% satisfied with the results. Dr. Nachlas is wonderful, very comforting. I totally trust him.” - From Lauren M.

“I had breathing and sinus problems for a long time. I was getting lot of colds and sinus infections. Dr. Nachlas got rid of the polyps from my nose, which was constantly stuffed up. I feel much better now.” From Joseph F.

“Dr. Nachlas treated my teenage daughter for a deviated septum and rhinoplasty. She always had a difficult time breathing and her nose was crooked. She was miserable. She’s great now. Dr. Nachlas is fantastic. He’s one of the best ENTs.” From Angela W.

“I was having trouble breathing, wasn’t sleeping well. I was snoring quite a bit. Dr. Nachlas straightened out my septum and did the balloon sinuplasty procedure. Now I feel great. It’s a dramatic improvement. I recommend Dr. Nachlas.” From Mark T.

“I had two surgeries with Dr. Nachlas. The first one was five years ago to remove some polyps. This time he did the balloon sinuplasty and it went very well. I used to have many sinus infections, a lot of sinus drip which caused many problems. Now I feel much better. I haven’t had an infection since the procedure and that’s wonderful. Dr. Nachlas did a great job.” From Mary C…

“I had blockage inside of my sinuses on both sides and Dr. Nachlas went in and removed the blockage and then minimized the size of the turbinates. I did not really have any pain at all which was great. Waking up from the anesthesia was fine. I didn’t have any problems. I mean It was pretty much a good experience, better than I expected. I expected it to be a longer recovery. It’s just only about a week now and I’m pretty good. I was referred to Dr. Nachlas because I had been to three other ENTs who could not even read a CAT scan. Once I got referred to him I came here and now I’m where I’m at. I mean he was very nice and he seemed to know what he was talking about. ” From Alfonso.



NATHAN E. NACHLAS, MD - STATEMENTS FROM DIRECTOR OF PATIENT RELATIONS – SANDY FRIEDMAN

" Welcome to our practice. I am the dedicated patient relationship director, and am available pretty much any time to answer questions or concerns about your visit. Please contact me at sandy@drnachlas.com or call my direct line at (561) 939-0909. I strive to make your visit and experience in our office the best possible . I look forward to meeting you.

Thanks for taking the time to read about my staff and me on this site. We are always looking for ways to improve our services and certainly appreciate feedback. Most of my staff have been with me for more than a decade, and several are now going on their third decade with me! This kind of stability and continuity has been integral in our development of the highest quality services possible.

At Nathan E. Nachlas, MD we pride ourselves in using the highest quality SERVICE.

Our clinical and office staff are amongst the highest trained and most experienced medical personnel anywhere. Many have been part of our officesfor decades. Our staff is dedicated to providing you minimal waiting times, both on the phone and at your visit, smooth interactions with your insurance company or other third party payors, extreme comfort while visiting our office or receiving services, and quick response time for any inquiries.

ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Nathan E. Nachlas, MD is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Nathan E. Nachlas, MD and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Nathan E. Nachlas, MD a positive Rating. Nathan E. Nachlas, MD made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM NATHAN E. NACHLAS, MD

Their new policy is to always contact all clients to gather valuable feedback so that they can continue to adapt and deliver the best client service possible. Nathan E. Nachlas, MD is willing to go beyond the call of good customer service and do what it takes to make things right with his clients.

Nathan E. Nachlas, MD is dedicated to customer satisfaction... Nathan E. Nachlas, MD receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any client not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Nathan E. Nachlas, MD will do whatever it takes to make sure their clients are properly taken care of.

In the future, if anyone has any complaints or concerns with Nathan E. Nachlas, MD, you are invited to contact them directly via email: nnachlasmd@entsf.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Nathan E. Nachlas, MD directly at 561-350-5120.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Nathan E. Nachlas, MD or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Nathan E. Nachlas, MD. meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Nathan E. Nachlas, MD.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Nathan E. Nachlas, MD’s. Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..

..by consumers, for consumers

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