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  • Report:  #1390856

Complaint Review: Nation Motor Club LLC.

Nation Motor Club, LLC. NSD The company failed to refund my money after contrat cancellation. Boca Raton Florida

  • Reported By:
    Young — Oxon Hill Maryland USA
  • Submitted:
    Mon, August 07, 2017
  • Updated:
    Mon, August 07, 2017

Ref. Failure to return refund after contract cancellation

I purchased a "Key/Remote Replacement Plan" via a dealership.  The plan was cancelled but no refunded was provided.

On July 14, 2015, at the assistance of the dealership finance representative, I obtained a Key/Remote Replacement Plan (plan) with the understanding that if said plan was cancelled within 30 days a full refund ($399) would be provided. 

On about August 1, 2015 (less than 30 calendar days of the contracted agreement and pursuant to applicable Maryland law), I cancelled the plan by sending a cancellation letter to the business (National Motor Club, LLC.).  Unfortunately, as of this writing, two years later, the company has refused to cancel the agreement and provide a refund.

The contract number is K2187, and the purchase was facilitated by and through Heritage Chrysler Dodge Jeep RAM [of] Parkville:  9219 Harford Road Baltimore, MD 21234; 877-568-7258.

The practice of the involved company is deceptive, as I cannot obtain any resolution to this problem.  I further believe that the dealership is complicit in this illicit action as the dealership directly benefited financially all while knowing that I would not have been readily able to obtain a refund from Nation Motor Club, LLC.   

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