Complaint Review: National Audit Defense Network

We purchased NADN's 3 year program for tax preparation services. We sent our w-2's and all paper work to them in mid-February and did not hear anything from them until the beginning of April when they filed an extension for us.

When we finally did get our return back we owed $800.00 to Federal and $600.00 to the State. The main reason we enrolled in the program was because they promised that they knew all the loop holes and they could guarantee a refund.

Upon closer examination we discovered that they did not even add our income properly and had actually increased our annual income by $5,000.00!!! Now no one will return our phone calls and of course there is no refund in sight.

I could have saved myself alot of aggravation and money had I just used my local CPA.

Kristi
concord, North Carolina
U.S.A.