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  • Report:  #874456

Complaint Review: National Better Living Association

National Better Living Association American Medical and LIfe Insurance Company False representation, every time you submit claim, pre-existing problems Internet, Internet

  • Reported By:
    Donna — Fredericksburg Virginia United States of America
  • Submitted:
    Fri, April 27, 2012
  • Updated:
    Fri, April 27, 2012
  • National Better Living Association
    P. O. box 1353 Chicago, Il 60690
    Internet
    United States of America
  • Phone:
    1-888-264-1512
  • Web:
  • Category:

Please, please check out the National Better Living Association before committing to any plan coverage.

Every time I would submit a claim, it always came back pre-existing condition, need more info.

I was told when inquiring about coverage, colonoscopy, mammagrams, and gyn visits were considered wellness visits, covered 100% unless there was a problem found during procedure.  I contacted them prior to setting up my wellness visits, then I was informed that $50 was the only payment toward a colonoscopy!

At that time, I canceled my coverage and they tried to tell me that I had to give them 10 days written notice.  I immediately faxed them a termination letter to cancel policy.  Something I did learn, if you have a debit card attached to your payment plan, in order for them not to be able to take the payment, if you have cancel your card!  I am so glad I have a great bank and this is what I had to do if order to make sure that did not take the payment!

What a poor company!  I hope people will receive some compensation back for the hassle and payments they have had to put up with!

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