Complaint Review: National Brokers Of America (NBOA)

I recently worked at this cancer of a business called National Brokers of America from Feb 2016-March 2016.  First, I was interviewed by the human resource manager named Ornella.  Few days later I was offered the position of a fronter which entailed me receiving and making 500-1000 inbound/outbound calls daily trying to convince people (mainly elderly naive people) to sign up for their insurance.  Many callers werent even aware they actually would receive a call from this company because they were just online browsing their insurance options.  I was trained with a fronter script saying we work very closely with over 30 A rated carriers such as Blue Cross/Blue Shield, Aetna, etc etc.  When in all reality we never worked with any A rated carriers only about 3 C rated carriers.  As a fronter, I was guaranteed a salary of $750 per week for the first two weeks as stated in my welcoming email that I received from the vice president of the company named Bradley Butler.  So after only 3 days I was promoted from a fronter to a customer service rep.  As a customer service rep my salary of $750 a week was "GUARANTEED PERMANENTLY" as stated by the human resource manager named Ornella Sciumbata who pulled me inside the meeting room and offered me the promotion from a fronter to a customer service rep.  This was cool because the pressure of being a fronter was alleviated.  As a fronter you receive $25 per deal that you send to the closers (licensed agents some even unlicensed) and they end up closing and/or signing the customer up.  After your two week "trial period" of making $750 a week as a fronter you are NO LONGER guaranteed $750 a week.  Instead, you are only paid on how many deals that close for your bi-weekly pay period.  Most of the fronters at NBOA never end up making $750 a week after their first two week "trial period of $750 a week" because they end up NOT getting as many deals to close to make close to $750 per week.  But after my third day of being a fronter I was promoted to a customer service rep.  Which guaranteed permanently my salary of $750 a week.  As a customer service rep, I took late payments for a majority of my day but I was still able to get some fronter calls that came to customer service.  I was "forced" to charge policy holders credit cards for payments without their permission too which is against the law.  In customer service if I fronted a customer to our closers and the closer closed the deal then I would still be able to make $25 per closed deal on top of my "what they guaranteed" $750 per week permanently as a customer service rep.  Seemed kind of cool at the time and motivated me to try to make some good money.  But oh was I wrong.  I ended up telling so many lies to customers during my short lived (4 weeks and 3 days) career there because I was trained to do so.  I would tell customers to call the 1-888-460-1434 if they had any issues or concerns with their insurance. (which about 95% of NBOA policy holders did have issues with).  Irrate policy holders would call all throughout every single day that I worked there asking to speak to managers and I would direct them to that 888 number which 100% of the time puts the caller on hold for at least an hour or two and then just transfers them back over to where they originally called.  Which also made the policy holder even more irrate and terrified that they made a mistake by signing up for this NBOA insurance called PREMIER STM.  You cannot EVER reach the owner, the vice president, the closers (licensed agents), or many supervisors by calling that 888 number because everyone in upper management just hides behind the employees and lets them do all the dirty work.  They trained us in customer service to tell callers that we will take a message and have them call the customer back but this NEVER HAPPENS because we never even give them the message from the caller.  This business, this management, this company, is a cancer to the community of Reading, Pa and Berks County,  and I want to expose them for the liars and frauds that they are.  I want to raise awareness to ANY AND EVERYONE who is thinking of either working here or signing up for their bogus insurance coverage.  They do horrible business, they could care less about their customers, and they dont pay their employees what they claim is a "guaranteed salary of $750 a week".  I worked at NBOA for 4 weeks and 3 days.  Which mathematically should have pushed my gross amount that I made way over 3000 bucks considering I was "guaranteed" $750 a week and I worked 4 weeks and 3 whole days.  Plus I made the $25 bonus of having 13 deals close which should've also added an extra $325 in bonus money to my salary at the time that I left there.  But instead my gross on my last paycheck only says a little over $2000 bucks.  I am owed well over $1000 dollars by this company and I am taking them to court.  Nobody responds to my emails.  The owner, Alan Redmond is NEVER EVER available to speak to anyone who has any issues including his own employees at times.  He hides behind his vice president Bradley Butler and his human resource manager Ornella Sciumbata.  And even those two are completely incompetent and unable to execute their roles there efficiently and effectively.  I am very, very irrate at this company and I am sure that I am not the only one.  I now have a late car payment on my credit which is killing my credit score, my rent is late, and if I dont receive my owed money from them within the next week I will get my car repossessed which means I will sue them for even more monetary damage that a repo comes with.  All because they owe me well over $1000 dollars that I rightfully earned there and I can prove it with paperwork and check stubs discussing how much money I was offered from them to work there.  If there is a civil lawyer that is reading this, I beg of you to get in touch with me asapto discuss a civil suit against this cancer of a business called National Brokers of America.  I'm not allowed to leave an email or name or number here but somehow find a way to get in touch with me @rokyrdg.   I have all the paperwork from this company to show when I began working there, how much I was obligated and offered to make, I have emails from them saying my late paycheck was on the way and it never arrived, and I have many other former employees of them that are owed money as well that are very irrate.  I RECOMMEND NOBODY TO WORK FOR THIS COMPANY OR ENROLL IN THEIR HEALTH INSURANCE COVERAGE.  ITS A HUGE RIP-OFF.  Even if you browse online and read up about this company its getting horrible feedback from every corner of this country so everyone cant be wrong.  NATIONAL BROKERS IS A SCAM, A FRAUD, A HORRIBLE BUSINESS, AND THEIR OWN KARMA WILL COME BACK TO THEM SOON ENOUGH.