National Business Information Exchange Fraudulent billing Chesapeake Beach Maryland
My company received an invoice from NBIE for $414.00 in November 2002. When I investigated this, as I learned the following:
A representative from NBIE called my office in August of 2002 and stated to the person answering the phone that they needed to "update" our information for a "free listing."
The employee gave them our information, and then we started receiving harassing bills, threats of being taken to a collection agency, etc.
I refused to pay the invoice and returned their CD-ROM last November. They made harassing phone calls until I turned the matter over to my corporate attorney.
Yesterday, one year later, I received ANOTHER invoice from them for $414.00 -- another fraudulent invoice and attempt to collect monies under FALSE pretenses.
Ann
Pasadena, California
U.S.A.
1 Updates & Rebuttals
Robert
Staunton,Virginia,
U.S.A.
'Beware of Geeks Bearing Grifts'
#2Consumer Comment
Mon, November 24, 2003
You need to instruct everyone who answers the phone to look a gift horse in the mouth. Some complimentary listings are legit. (Of course they hope you will upgrade). But ASK THEM some questions.
Also, beware of chatty people who call up and want to know what kind of printer you are running. Read the posting about International Business Directories (Mouyal Corporate Group) tp learn more about "supply slamming" and other slimey practices these guys use.
Oh, if you didn't order it and there is no signed contract there is no legal obligation on your part. (Did they tell you about your 72 hour right to cancell?) hmmm.... I thought they wouldn't.
I hope your attorney has a good form anti-harassment letter to send these creeps.