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  • Report:  #414159

Complaint Review: National Collector’s Mint TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Collectors worldwide trust the superior quality of National Collector’s Mint products. National Collector’s Mint a trustworthy reliable source of rare beautiful and collectible precious metals. National Collector’s Mint has genuine Morgan Silver Dollars & U.S. Government Proof Sets to the latest quarters Presidential Dollars. National Collector’s Mint offers a wide variety of US coins.

National Collectors Mint TRUSTED BUSINESS REVIEW: National Collectors Mint’s employees are dedicated to their customers' satisfaction. National Collectors Mint believes that a happy customer is a long-term customer.

*UPDATE: National Collectors Mint pledges commitment to always improving operations by joining Ripoff Report's Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program benefiting consumers by increasing confidence when doing business with a member business. National Collectors Mint recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

  • Reported By:
    — La Porte Indiana
  • Submitted:
    Tue, January 20, 2009
  • Updated:
    Tue, January 20, 2009
  • National Collector’s Mint TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Collectors worldwide trust the superior quality of National Collector’s Mint products. National Collector’s Mint a trustworthy, reliable source of rare, beautiful and collectible precious metals. National Collector’s Mint has genuine Morgan Silver Dollars & U.S. Government Proof Sets, to the latest quarters, Presidential Dollars. National Collector’s Mint offers a wide variety of US coins.
    8 Slater Street
    Port Chester, New York
    U.S.A.
  • Phone:
    800-452-4381
  • Category:
    Specialty Stores

I placed an order on November 21, 2008. The website claims that the order will be processed and shipped in 10 - 14 business days. I kept checking the order status on line and when it had not been shipped by the 16th business day I called customer service and had to leave a message to cancel the order.

I received a portion of the order today January 20, 2009. I no longer wanted the order as it was supposed to be Christmas presents. I have now been listening to a recording asking me to hold for assistance for 30 minutes...does this company even know what customer service is?!

Obviously this company does whatever they want to do. Customer service is an answering machine and they apparently delete the messages that would cost them an order.

Their website claims that they can have the order shipped in 10 - 14 business days. If this is not a possibility, then they need to stop making false claims on their website.

Sis
La Porte, Indiana
U.S.A.

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