National Collectors Mint TRUSTED BUSINESS REVIEW: Customer Satisfaction Commitment: National Collector's Mint, Inc. has a 60-day Money Back Guarantee on all regularly stocked items, so customers feel safe & secure in every purchase!.
I received my newspaper that included those coupons and some ads to order different products...that's when I saw a FREE Cowgirl Ring I really wanted. I thought too good to be true...right? I continued to read the fine print and all it states is that you pay P&H. I should have stopped there. I called the 800 number in the ad and placed the order using my bank card to have it drafted from my bank account. The customer service rep insisted on sending me other items to look at for FREE and return if I decided not to keep them. If I decided to keep them they would bill me just $39.99 plus P&H. This sounded okay and accepted. A few days later I received the FREE jewelry to look at and returned all of it prioroty mail which cost me, but I wanted to be sure it was returned. Before I knew it there were $39.99 charges for each piece of jewelry and $6.99 P&H charges for each piece as well. I called customer service to speak to the billing department which did not exist and that's when all the red flags went up. They insisted that we would receive credit within 2 to 3 billing cycles, except the $6.99 P&H charges. I called and called and received the same runaround. I finally contacted my bank and cancelled my card. This has been going on since July and still no credits on my account. Just today I called the number to follow up and you guessed it...none of the customer service numbers are in service...and furthermore the website is down. I hope this means they are not in business or lack thereof anymore. I really like the Cowgirl Ring...I better after all it's cost me. Teresa San Antonio, Texas
U.S.A.