National Enterprise Systems Intimidation at work to extract funds from my account false statements threatining to take me to court Ripoff Solon Ohio
After the threatining messages left on my answering machine at home and at work became so frequent that I could not ignore them anymore, I answered a call at work to explain that I had entered into a debt settlement program and my agent there would help her.I entered the debt settlement program in Feb. of 2007 I had my first and only conversation with Samantha at National Enterprise systems on about July 16 2007. when I gave her my debt settlement information and the person their she should contact she told me that my debt settlement company who I had already paid over $2000 was
listed as a fraud,and then exclained how sorry she was and assured me that she was here to help me but I only had about to weeks to pay up or the local sheriff would serve me a letter to appear in court. This not only scared me into giving her an account number with a promise to call her back in a few days. The next few days were hell thinking I would be sued if I did not pay the money and my company I was so carefull to choose was a fraud.
Finally I calmed down enough to call my debt settlement counselor and get his side of the story.He told me that when I made my first payment they sent letters to all my creditors telling them I had entered into their program. My counselor made my day when he told me that they had also settled one of my accounts on july 9 2007, about a week before I ever spoke to Samantha at NES. Thies was great because I knew I could verify whether or not this particular account had been settled by simply calling the creditor and asking. The woman with the creditor confirmed the information was true. So now I know Samantha at NES was lying to me and attained some personal information through false pretenses. The best thing that has happened yet was finding this website to tell my story and warn others.
National Enterprises Systems is still calling me up to 6 times a day at my job and an average of 4 times a day at home. This company is about to cost me my job of 8 years because even after my manager has warned them not to call anymore they continue to do so. Now they are threatining to have me arressted for bouncing a check accross state line, for giving them an account number that was no good. No good because it so happened by dumb luck that my bank went through a merger and made many peoples account numbers change. This has all taken a toll on me physically and mentally as well.
Jazz
Mobile, Alabama
U.S.A.
1 Updates & Rebuttals
Drew
Cleveland,Ohio,
U.S.A.
They Falsely Represent Themselves as Federal Agents, Attorneys, State Officials, etc.
#2UPDATE EX-employee responds
Wed, May 14, 2008
I recently worked at this horrible place. National Enterprise Systems is the collection agency from hell. It's the devil's worst nightmare. Employees are trained to collect according to the Fair Debt Collections Practices Act but once on the floor in their respective departments collectors are told to forget everything they learned.
My supervisor, Bryan Howard under the alias of Paul Stevens, regularly provided a second voice to collectors having trouble closing collections. This idiot would identify himself to callers as a federal agent, an NES attorney, etc., anything to try to scare the debtor into paying. He would actually tell debtors and their spouses that a lawsuit had been filed and if the account is not paid by postdated check by a certain time that day a deputy of the court was coming to serve the debtor on his job. I witness this on a daily basis all day long. B. Howard is neither a federal agent, attorney nor any of the other things he claims to be and NES don't sue debtors. All are clear violations of the Fair Debt Collections Practices Act.
Debtors are talked to as if they're inhuman. Even when the debtor is not home the person taking the message is treated like dirt. I will never forgot my supervisor shouting at an 81 year old African-American woman for not getting a pen and paper to take the message. "I DON'T CARE IF YOU ARE 81 YEARS OLD HE SCREAMED AT THE WOMAN." I've witness collectors hollering at kids "GO GET YOUR FATHER."
You are not supposed to talk to spousesin certain states--about their significant others' debt unless given permission by the spouse to do so. This rule is ignored at NES. In fact when I left training I put the document about the spouse rule on my cubicle wall to reference only to have it snatched and trashed by Bryan Howard who said I wouldn't need it.
The owners Ernest Pollack, his wife, and two sons: Scott and pie-faced Chris are well aware of what is going on. These people are hands on owners. They constantly walk the call room floors, note the individual collectors and group collection sales and hear all the violations first hand. The more a collector screams at a debtor the more they like it. People actually clap and cheer when a collector goes off on a debtor. All that concerns these greedy money grabbers is how much money they are collecting at any given time.
Payments are demanded in full although they do offer settlements that are too demanded in full. Money orders and mail-in payments are not accepted, only postdated checks over-the-phone or Western Union Transfers for Citi Bank accounts. Some other creditors do allow NES to also take payment by credit card. For the postdated checks debtors are asked to give their accounting and routing numbers. NES, the scumbags they are, attempts to take the money out before the postdate. Nice company huh!
Collectors and supervisors once provided with bank info by the debtor call banks automated customer service numbers to obtain how much money they have in their accounts. We have their social security numbers so getting info this way is like taking candy from a baby. Some banks have safeguards against this and required you talk to a live person. They also work this wickedness on debtors' credit card accounts or the credit card accounts of the debtors' spouse, mother, father, etc. I remember one collector on the phone with a debtor saying Your Mother Has $7,000 On Her Card She Can Use; She Can Pay This Debt For You!
If anyone needs someone who's "been there" in any of their legal actions against this despicable company I'm your guy.
Jazz, I see they hit you with one of their favorites, 'you bounced a check across state lines which is a federal offense and now there is a summons for you to appear in county court if you don't pay now.' Really! They tell people they committed a federal offense but are being sued in county court. These money worshippers don't even know that federal offenses are filed in federal courts. DON'T GIVE THESE RUDE SCAMMERS YOUR BANKING INFO!