Complaint Review: National Eyewear Repair

found this company on the net, National Eyewear Repair, in Phoenix (I'm a zonie as well). I called this company to notify them I would be putting my glasses into mail and to expect them. Their web page indicates they repair Ray Bans. Next day on 10/09/2015 they were shipped out to Phx. Now, these are my only pair of Rx glasses. Well, it took about 2wks to get in contact with this company (NER). His excuse was, he had been out of the office for the past week, I was frantic by then. That's the last words I have heard from this company. I have emailed this company literally begging him to return my only pair of glasses. I'm a 70yr old, living alone here in Calif. He knows I can't just drop in to get into his face or file small claims cause I'm 500mils away. I fell like he's being a big old bullie just because he's think he can get away with this theift. My only income is a mere social sercurity check monthly. My Ray Ban glasses, Lenses were $200 and frames $100. I had them only couple months until this company got their hands on them & kept them. I have yelped this company and not in a good way. I can not afford the cost to replace them. My drivers license indicates I have to wear corrective lenses. Guess what, they are in Ariz. I've sent him a few emails begging him to return my property. I notified AmEx a couple days ago. They of course will refund the cost NER charged me to repair my glasses. But first will ask if he'll return my glasses. I'm needing all the help I can get. At best, this is a deadbeat company. It really comes down to senior abuse.