Complaint Review: National Family Solutions

Editor’s Comment: 06/11/2018-.  Ripoff Report believes in transparency and the more information the better.  In this instance, there has been court action regarding this subject Report.  We believe it important to note that not all Court Orders are alike.  Many court orders are absolutely legitimate and we make no representations about this court order situation.  However, we want our users to be aware that sometimes courts enter orders based upon default which typically means that the defendant didn’t show up.  Sometimes a defendant won’t show up because they didn’t even get notice of the case proceedings in the first place and other times defendants may not show up because they don’t necessarily have the knowledge and/or the financial resources to fight.  Still, in other instances, a defendant may simply appear only to stipulate (settle) the case by agreeing to stipulate to a court order because they are being bullied by the plaintiff and whether what they said was true or not, they just want the matter to go away so they can move on with life and make the plaintiff go away.  Again, we make no representations about this particular court order situation.  We are simply providing you with additional information so that you may be more informed and, coupled with any additional research you feel is necessary, may make your own informed decision regarding the validity of this Report.  As always, we encourage our readers to do their homework and not just rely on one single source for information.  Google, through the Lumen Database, has provided the following document relating to this subject Report:

http://lumendatabase.org/notices/16017420

END OF EDITOR’S COMMENT

THE ORIGINAL REPORT IS UNDER THE LINE IMMEDIATELY BELOW 

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My son called me upset that his ex-girlfriend was not letting him see his daughter.  He was getting her every weekend.  I found National Family Solutions online.  I called and talked to Troy Nelson.  He sympathized with me and promised me the world.

Troy said that they would get all the court documents and information on how to file for custody.  They would tell my son what to say, how to act, what to wear.  I should not worry.  I live in Florida, my son lives in Pa.

Then  I was emailed by Justin Delp.  He was a case worker.  We had to fill out a questionnaire , which we did.  We then got an email that our case report was ready, but we had to pay in full before receiving any information.  We were told by Troy we could make payments, but Justin said no we had to pay in full.  

My son was so desperate and could not afford an attorney.  I thought if they could do what they said they would it would be worth it.  So we charged the $1050.00 on my credit card.  

Then we waited two more weeks.  They emailed the documents and information on filing.  The information was incorrect.  I had to call family court.  When I finally got through I was told he could not use the documents.  He had to come in person fill out paperwork.  They then set up an arbitration and all was taken care of.  

If they did the research like they said they would.  I could have called and completed the process in a day.  I did not need anything they gave me.  If you are not using an attorney,  all you need to do is go to court fill out papers and have a hearing.