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National Health Care Discount, NHCD Pyramid Scheme Manager's Pay tired of the lies, threats, and deception that take place on a daily basis within NHCD Overland Park Kansas
I continue to see some employees denying that NHCD is a pyramid scheme. Granted, most of these are on salary because they've been with the company forever, but I'd like to lay out a few facts about manager's pay scales to put this issue to rest once and for all. Before I start, and before the insults start, let me just repeat that I was a past manager for NHCD, did not get fired, am not a disgruntled employee (what do I have to be disgruntled about--I have my own business and left to pursue it), I'm just trying to help people make the decision whether to work for this company. I'm tired of the lies, threats, and deception that take place on a daily basis within NHCD and I'm not the type of person to let it continue. I honestly hope these posts will help change the way this company operates.
Ok, enough of that. Let's do a math lesson.
When managers start, they are given hires from the company as long as they meet the companies' production goals, recruiting goals, whatever area they are pushing at that time. They are responsible for training these reps, answering their questions and getting them into production. They are expected to have a 20% active percentage, meaning that 20% of their assigned reps should be producing every week, with a return ratio (leads sent back by Sales for whatever reason)less than 20% for each rep. Sounds easy, but in reality it's a mess. But we'll get into that another time. Here comes the math.
For simplicities' sake, let's say a manager has 50 reps on their team.
50 reps x 20% active = 10 reps with at least one lead per week.
The powers-that-be say each manager should set a goal for a minimum of 10 leads per week per rep so:
10 reps x 10 leads = 100 group leads (pretty standard if you're lucky and you've been there a long time)
100 group leads - 20% return rate (again very generous) = 80 actual leads for a manager's weekly paycheck.
Manager's are paid by what their reps produce + any personal leads or recruits so:
80 x $1.50 per group lead = $120/week.
Let's take this a step further. Since no one I know want's to work 60 hours/week for $120, or $2 an hour (even at 40 hours that's equal to $3 an hour), let's add on some personal production to make our paycheck look a bit nicer.
25 personal leads x $4 a lead (some manager's are at $6) = an extra $100 weekly. That's a very generous lead count since most managers barely have time to produce 10 leads a week. It all depends on how many trainings and meetings you're stuck attending and whether NHCD is recycling their numbers (happens constantly).
We're up to $220/week, (not bad for a part-time job but manager's are NOT working part time) $5.50hr @ 40 hours or $3.66 @ 60 hours. Still sound wonderful? Of course manager's get an override for any recruits hired by someone on their team, or any sales generated on the inbound line from one of their lead reps, but not enough of a difference to figure in.
So how is it there are manager's that have been with this company for so long? They put them on a salary after they've been around quite awhile, then work their tails off. Even a manager I know pulled $30,000 in a year, working at least 60 hours a week, at all hours of the day, at approx $10/hour (I even figured in 2 weeks vacation!). Not so hot for the amount of effort put in and the constant pressure you're under. And as a W2 employee at this point, they can pretty much do what they want with you.
Does everyone see the pyramid here? It goes like this:
Lead rep pays manager, who pays their original manager, who pays the senior manager, who pays Grant. It's a very well-disguised pyramid and NHCD will deny it's existence when asked about it. Sound like an MLM to you? You are paid off your recruits and leads, your manager is paid off you, his/her manager is paid off them, and Grant is paid by all. Whew!! Enough for now.
Ex-
Los Angeles, California
U.S.A.
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11 Updates & Rebuttals
C
Superior,Wisconsin,
U.S.A.
tag teaming? How immature can you get
#12UPDATE EX-employee responds
Thu, June 02, 2005
"R" from Austin? How immature can you get? I am an ex-manager, but I am not THE ex-manager and I am not the same person. I haven't posted anything here for quite awhile. And thanks for the advise, but I do have a very positive outlook on life, with everything except NHCD.
Go ahead and continue with the insults, I love it, and it shows your immaturity in a big way. Everytime the ex or anyone else says anything negative about the company, you start slinging insults because you can't argue the truth. Show a little intelligence and argue numbers with numbers---oh that's right--you can't. So you try to discredit the ex with junior high tactics. Haven't you graduated yet? The ex is correct. And by the way, I do know who "THE EX from LA is." Wouldn't you like to know?
R.
Austin,Texas,
U.S.A.
loss of focus try to look a little more positive in the mirror next time.
#12UPDATE Employee
Thu, June 02, 2005
Dear C-Superior, Wisconsin,
I am reminded of late-nite All Star Wrestling matches when I see both you and Ex-Los Angeles always tag teaming. What might even be scarier, though, is that you might be the same person. Take Joe's advise, try to look a little more positive in the mirror next time.
C
Superior,Wisconsin,
U.S.A.
So scripted it's hilarious
#12UPDATE EX-employee responds
Thu, June 02, 2005
Joe, I've been listening to your baloney for a bit and can't believe how scripted you are!!Unfortunately, it appears you don't have an independent thought in your head.
I guess, in this awesome home-based "job" you have, you don't have to pay for internet access, copy paper for the reams of scripting and policy changes sent almost daily, pens and binders to keep track of your "recruits," and a storage area to keep track of your recruits and checks. You aren't paying for the extra electricity from being home every day, or the 3way calling feature on your phone for recruiting, grocery bills for providing your lunch etc.
Wow, you must be paying through the nose on your taxes at the end of the year if you have absolutely no expenses from working this job. And I'd hate to think that you don't keep track of all of this, as you are of superior intelligence and should know to keep paper copies of all recruiting activities, lead reports, etc. Just in case that computer of yours decides to take a dive and you lose all of your emails etc. But of course, you know all of that already.
Joe
Cincinnati,Ohio,
U.S.A.
Apologies ..no nonsense approach to getting my point across!
#12UPDATE Employee
Wed, June 01, 2005
Ex, My apologies for seeming to insult you! I take a no nonsense approach to getting my point across! It just bothers me a little bit to see a great company pulled through the mud!
You wrote that I was insulting to everyone that has chosen a management position........who's putting words in who's mouth now?? I came nowhere close to insulting managers. I stated the truth, there are four positions so pick one! Example: bob does personnel and makes 500 a week! Bob goes into management and it just isn't his thing so he doesn't do as well. Bob has found his job at NHCD which is personnel so he sticks with that!
Here's a little secret Ex....the position where the respective employee makes the most money and is the most comfortable,Ex, that's the promotion!! Wow isn't that cool?? Also, there are those who do multiple positions and make income from many of the positions at the same time! What's so hard about that concept? And give me one good reason why this doesn't make sense to you???
I'm going to tell a little story about over head!
I worked in a furniture store which advertised the position as a "job" and not a "business" . I had to buy suites on a regular basis, pay for gas, buy pens and note pads, comfortable shoes regularly, spent money for car repairs and other expenses related to working outside the home. If my boss at this furniture store said "pay me 18.95 a month and I'll buy everything you need"! I would have jumped on that quicker than a cat jumps on a mouse! There's over head in any "job" worth having!
Ex, it's clear to myself and everyone else that you are angry at NHCD. It saddens me to see such anger in a person. Take a deep breath and think about what you say though. The Hitler post probably offended more people than NHCD ever will! It's going to be alright with your situation, you'll find a job that you can succeed at.....have patience! My advice to you is to look in the mirror every morning and say, "I'm a special somebody and gosh darn I'm going to be on top someday real soon"!
Ex-
Los Angeles,California,
U.S.A.
You sure are hostile!!
#12UPDATE EX-employee responds
Tue, May 31, 2005
So tell us a little about yourself Joe. You're slinging insults left and right because you aren't privy to the inner workings of this company and it's the only way you can put up a defense. Oh well, to each his own.
Just answer a question for me ok? Does NHCD advertise itself as a job or a business opportunity? It advertises itself as a JOB--which should include reimbursement for long distance charges just like any other sales position will do. An access code Joe, is not a business long distance carrier, it's another way for NHCD to make money. I'll stress it again, if you aren't in management, you aren't listening to the meetings where these things are discussed. All you are doing is relaying the lies told to you by whatever manager you're working with. And they are lying to you.
If you want a great work from home call center job, they are out there Joe, and I would be more than happy to direct you towards some of them, but you'd need to apply yourself and do your own legwork. I won't listen to personal insults when you don't know me and you don't have a clue what you're talking about. But you are right, management is a choice. Using that excuse I guess means that anyone who chooses management must be a complete idiot. And don't you think that a management position should be an actual promotion? Not just called a promotion, but a job you actually have to apply to and see if you are qualified for. Sounds more and more like a business opportunity to me. You just insulted a lot of people. Sorry but unless you want to discuss factual information without attacking my person, I'm through with this discussion.
And I'm not anywhere near finished writing about this company.
Ex-
Los Angeles,California,
U.S.A.
You sure are hostile!!
#12UPDATE EX-employee responds
Tue, May 31, 2005
So tell us a little about yourself Joe. You're slinging insults left and right because you aren't privy to the inner workings of this company and it's the only way you can put up a defense. Oh well, to each his own.
Just answer a question for me ok? Does NHCD advertise itself as a job or a business opportunity? It advertises itself as a JOB--which should include reimbursement for long distance charges just like any other sales position will do. An access code Joe, is not a business long distance carrier, it's another way for NHCD to make money. I'll stress it again, if you aren't in management, you aren't listening to the meetings where these things are discussed. All you are doing is relaying the lies told to you by whatever manager you're working with. And they are lying to you.
If you want a great work from home call center job, they are out there Joe, and I would be more than happy to direct you towards some of them, but you'd need to apply yourself and do your own legwork. I won't listen to personal insults when you don't know me and you don't have a clue what you're talking about. But you are right, management is a choice. Using that excuse I guess means that anyone who chooses management must be a complete idiot. And don't you think that a management position should be an actual promotion? Not just called a promotion, but a job you actually have to apply to and see if you are qualified for. Sounds more and more like a business opportunity to me. You just insulted a lot of people. Sorry but unless you want to discuss factual information without attacking my person, I'm through with this discussion.
And I'm not anywhere near finished writing about this company.
Ex-
Los Angeles,California,
U.S.A.
You sure are hostile!!
#12UPDATE EX-employee responds
Tue, May 31, 2005
So tell us a little about yourself Joe. You're slinging insults left and right because you aren't privy to the inner workings of this company and it's the only way you can put up a defense. Oh well, to each his own.
Just answer a question for me ok? Does NHCD advertise itself as a job or a business opportunity? It advertises itself as a JOB--which should include reimbursement for long distance charges just like any other sales position will do. An access code Joe, is not a business long distance carrier, it's another way for NHCD to make money. I'll stress it again, if you aren't in management, you aren't listening to the meetings where these things are discussed. All you are doing is relaying the lies told to you by whatever manager you're working with. And they are lying to you.
If you want a great work from home call center job, they are out there Joe, and I would be more than happy to direct you towards some of them, but you'd need to apply yourself and do your own legwork. I won't listen to personal insults when you don't know me and you don't have a clue what you're talking about. But you are right, management is a choice. Using that excuse I guess means that anyone who chooses management must be a complete idiot. And don't you think that a management position should be an actual promotion? Not just called a promotion, but a job you actually have to apply to and see if you are qualified for. Sounds more and more like a business opportunity to me. You just insulted a lot of people. Sorry but unless you want to discuss factual information without attacking my person, I'm through with this discussion.
And I'm not anywhere near finished writing about this company.
Ex-
Los Angeles,California,
U.S.A.
You sure are hostile!!
#12UPDATE EX-employee responds
Tue, May 31, 2005
So tell us a little about yourself Joe. You're slinging insults left and right because you aren't privy to the inner workings of this company and it's the only way you can put up a defense. Oh well, to each his own.
Just answer a question for me ok? Does NHCD advertise itself as a job or a business opportunity? It advertises itself as a JOB--which should include reimbursement for long distance charges just like any other sales position will do. An access code Joe, is not a business long distance carrier, it's another way for NHCD to make money. I'll stress it again, if you aren't in management, you aren't listening to the meetings where these things are discussed. All you are doing is relaying the lies told to you by whatever manager you're working with. And they are lying to you.
If you want a great work from home call center job, they are out there Joe, and I would be more than happy to direct you towards some of them, but you'd need to apply yourself and do your own legwork. I won't listen to personal insults when you don't know me and you don't have a clue what you're talking about. But you are right, management is a choice. Using that excuse I guess means that anyone who chooses management must be a complete idiot. And don't you think that a management position should be an actual promotion? Not just called a promotion, but a job you actually have to apply to and see if you are qualified for. Sounds more and more like a business opportunity to me. You just insulted a lot of people. Sorry but unless you want to discuss factual information without attacking my person, I'm through with this discussion.
And I'm not anywhere near finished writing about this company.
Joe
Cincinnati,Ohio,
U.S.A.
Work at home jobs.
#12UPDATE Employee
Tue, May 31, 2005
I'm not a manager and my name isn't Dean. If you must know my name it is Joe Strickland. So whoever told you this is as far off the mark about things as you are!Are these the same people who feed you inside misinformation? Your spy's? Your propaganda propellers?lol
Management is a choice correct? I'll ask that question again to make sure that you read it, management is a choice correct? As I previously stated there are four positions! Management is just one of them!
I've spoken with customer service agents that receive calls from magazine ads and tv ads. The market is so over crowded that they average $5 to $6 per hour. Because you only get paid on incoming call minutes.The down side is that you have to sit by the phone for eight hours and hope that people call. Myself, I just get my quota and then do my own thing the rest of the day!Usually finished up by 1 or 2pm!
As far as residuals are concerned I can list 100's of commission based jobs that have no residual income.
If you were so gun-h*o about getting people not to work for NHCD you'd post those $30,000 a year base pay work from home customer service positions every time that you posted a topic or reply. I'm sure that if they existed you would that is.
The 19.95 per month is not a fee ex, it is an unlimited long distance phone plan! Which includes 500 personal minutes! A person needs a business long distance plan when making nationwide calls do they not? A fee would be that which other companies charge, you pay the fee but still pay your own long distance and other overhead. And the deposit is not a fee because it's refunded in thirty days! I got mine back!Every job has overhead! Have you seen the price of gas lately?? Most people pay far greater than $20.00 a month on gas to go back and forth to work!
I know what your reply will be, "there's companies who don't charge for long distance". Yes sure there are, the ones who pay minnium wage! Ex,please do not argue this point if you can't provide proof of what you're writing! Because I can prove everything that I write! But then again I'm on the side of truth!
You're correct about what you write not being propaganda! Propaganda isn't necessarily misinformation!
Ex-
Los Angeles,California,
U.S.A.
Slave Wages making less than minimum wage
#12UPDATE EX-employee responds
Sat, May 28, 2005
Wow, "Joe"---you are very good at putting words in someone's mouth!! I never said I expected them to pay %50,000 for 40 hours. But please, get your calculator out and figure some of the math. These managers, many who've been with the company for years, are making less than minimum wage when you figure their time!!
And I am quite familiar with commission-based positions, and personally know people who make between $80-$100,000 a year working from a home office. And there are many work from home call center positions where you can make very good money, yes, even $30,000/yearly for 40 hours + incentives. So please do some research before calling NHCD the best WAH opportunity out there. It's not even close. If you haven't found them yet, it doesn't mean they aren't there. NHCD is great for people who don't think they can make money from home in any other way but eventually most find other avenues and leave NHCD just as quickly as they arrived.
What constitutes an MLM Joe? Some sort of monthly fee ($19.95 at NHCD), some sort of sales involved (telemarketing and the BBar), get paid for recruiting others (the entire recruiting department--ps the phone company is paying them really, not NHCD--check out the referral program with Matrix--the exact amount is paid per referral as is paid to our recruiters--which explains why NHCD wouldn't pay more than $1 for own business plan hires), and a straight-commission position. The problem with NHCD however, is the lack of a residual income. Even the worst mlm's include that. That's where success really comes with a commission-based position.. And there is no base for the vast majority of managers with NHCD. Do you have one Dean?
Anyway, I'm not going to argue with you. If you are so convinced that NHCD is the best opportunity around and you cannot listen to reason, just personal insults, then more power to you. You are definately in the minority and most current managers know it isn't true. How many of NHCD's current managers are really truly happy, loving what they do and looking forward to most working days? Very few, and that my dear friend, is a FACT.
Joe
Cincinnati,Ohio,
U.S.A.
not pyramid but commisson
#12UPDATE Employee
Sat, May 28, 2005
ex, I wrote a rebuttal in reply to the post you wrote on the subject of hitler and NHCD simularaties. That reply was not posted because I suppose That I was being to insultive.
Well once again you're way off the mark!
If nhcd is a pyramid then every car lot, furniture store and all other commission based businesses are pyramids as well!Especially any telemarketing management position, which is almost 100% commissioned based. You must not have much experience with commission based pay.
The managers of such commission based business get a small salary plus commission and spiffs. It's all about motivating the leader to lead their team to a high volume of sales.
What do you hope to change ex? That nhcd just says, "all managers rather they are producing or not now get a salary of 50,000 a year for 40 hours a week! That's laughable! If sales positions paid that the compaies would go broke.
Ever hear of proctor and gamble? Most the cleaning egents that you use are made by them. Their entry sales people make 10.000 base. We're talikng college grads!
There are four positions available at NHCD. If a person can't make one of them work then good luck finding a work from home career.
And another thing that really gets on my last nerve.........MANAGEMENT IS A CHOICE! The choice to join and the choice to resign. You talk about it as if it were the mob........."jut when I thought I was out........they pull me back in"! Godfather qoute.