Complaint Review: NATIONAL LIFE GROUP

 I purchased two $100000 term life insurance policies from this company on 11/25/2013,one for my wife and one for myself. I gave the agent two checks on that date for the first payments on the policies. On 12/17/2013 I was informed that my checks had been processed, and the applications were approved. Days later, I was informed by the agent that MY policy,which was approved was now declined but my check was processed anyway. I have been in contact with this agency on an ongoing basis since that time to receive a refund of the processed check on my declined application.  As of 1/4/2014, I have still not received a refund and have been continually lied to about the status of the policy and my refund. As of 1/4/2014 I have still not received any documentation or copy of a policy on my wife's approved policy,even after numerous requests. So as of right now, I have paid for two policies, one has been declined and have no proof of coverage on the second policy after six weeks. Do NOT DO BUSINESS WITH THIS COMPANY!!!!!!!