Complaint Review: National Magazine Exchange

By calling NME in regards to a sweepstakes prize, the folks who work there will put tremendous pressure on you to purchase their "magazine subscriptions". I have worked for telemarketers before and the people at NME go way beyond the boundaries.

I have called them at least three times to cancel my order. The first time, they cut the four monthly payments of sixty-four dollars and some change down to payments of $22.36 over a longer period of time. The next time I called to cancel they informed me that cancellation is next to impossible because they were under contract from the magazine publishers. I changed credit card carriers and they began to send my letters regarding my account. When I spoke to them on the phone, the woman I talked to was extremely aggravated that I would not provide her with my new credit number or a checking account number. They seemed rather dissatisifed that I wanted a monthly statement in the mail.

I still call periodically to cancel, and I seem to get nowhere with them. When did it become possible for a company to hold you hostage?

Natalie
Oskaloosa, Iowa
U.S.A.