Complaint Review: National Moving Network Progressive Van Lines

We arranged to make a cross country move with moving brokers National Moving Network after seeing their low estimates on line. After setting pick-up dates of 6/4/03 or 6/05, and delivery dates of 6/13/03 or 6/14/03 and agreeing to the deposit of $500.00 and delivery balance due or $1998.88 we faxed as well as mailed a hard copy of the contract to our contact Jason.

After much calling to Jason, the pick-up was on 6/6/03. The movers he chose Progressive Van Lines of San Jose, CA, did not deliver until 7/02/03 with crushed boxes, short shipment, and goods that weren't ours. Cost required before release of items:
$4509.88.

Still haven't received missing goods, although the boxes that were not ours were picked up.

Grace
St. George, Utah
U.S.A.