Complaint Review: National Notary Network

I signed up with National Notary Network on APril 9, 2014.  I paid for the yearlyregistration, the seminar to be held in Phoenix, Az o  April 27, 2014, the background check and the Arizona Notary package.  They did not show up for the seminar, and no one was notified of the reason.  I left several messages on 888-645-6994 as well as emails.  I got no response.

  I called again on Monday 04-28-2014 and reached a person named Patricia.  She said she is the insurance/bonding agent for the company.  She said there was a death in the family and didn't I get an email on Thursday.  I replied that no one in attendance got a email.  I informed her that I wanted all my money back and she said she would have someone call me that day.

  I didn't receive a call so called back th next day and reached Patricia again.  I tod her that I wanted my money back.  She tried to get me to take an online seminar for free but I insisted on having all my money returned as their web site said 100% satisfaction guaranteed or your money back.  She took my name and address and said she would submit it for a refund.

  I did not receive a refund in the mail and so called back again.  I reached Patricia again and she assured me that I was getting a refund bit that it took time to go through a merchant account.  I still have not received my refund and when I called them this morning the number has been sidconnected.