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  • Report:  #91987

Complaint Review: National One Telecom - USBI - Telliss - TIBS

National One Telecom - USBI - Telliss - TIBS ripoff fraudulent billing and unacceptable customer service practices Bedford, New Hampshire Dallas, Texas

  • Reported By:
    Loveland Colorado
  • Submitted:
    Tue, May 18, 2004
  • Updated:
    Thu, May 20, 2004
  • National One Telecom - USBI - Telliss - TIBS
    Bedford, New Hampshire
    U.S.A.
  • Phone:
  • Category:

I received a bill from National One Telecom on behalf of TIBS, Ltd totalling $136.00 for access to a website that supposedly occured from our computer (nobody was home at the time). I addition to this bill I also recieved additional charges on my local phone company Qwest, from USBI on behalf of Telliss.

I did not incur these charges and do not intend to pay. My problem, however, is getting these charges removed. Dispite an intensive search and numerous phone calls I can not find any contact information for National One Telecom other than their website. This is completely unacceptable business practice.

My local phone company told me I need to contact USBI. After 2 days of persistent calling, I finally talked to someone that told me I would have to clear these charges through National One. I have drafted a protest letter to send through the mail, but at this point I don't even want to sign it for fear that my signature will be stolen and used without my consent just as my phone number and other personal information has.

Please help me get these charges removed.

Darchelle
Loveland, Colorado
U.S.A.

1 Updates & Rebuttals


Darchelle

Loveland,
Colorado,
U.S.A.

National One Telecom cleared the charges from my phone bills

#2Author of original report

Thu, May 20, 2004

I was contacted yesturday by Michael from National One Telecom to let me know that all of the errant charges billed to me had been cleared up. He assured me that his company will be setting up a customer service phone center soon so that anyone else that receives errant bills can contact the company more easily.

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