National Rental Car - Solana Beach Sunset Motors, Inc They charged me for gas when I returned the car full of gas Solana Beach, California
I rented a truck. The truck was not full of gas. The tank was 7/8 full. I returned it 7/8 full. I talked to them several times, but refused to return the money they charged me for the gas. I feel that this is standard operating procedure for them. They give you a truck that is not full of gas, then charge you when you bring it back. RIP-OFF!!
2 Updates & Rebuttals
James S
HOUSTON,Texas,
Thank you!
#3Author of original report
Wed, June 12, 2013
The corporate office took care of this. They refunded my $30 for my gas. Thank you National for being responsive.
Nationalcar Cares
Saint Louis,Missouri,
National Cares
#3UPDATE Employee
Wed, June 12, 2013
James S
We’ve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care@nationalcar.com including the exact rental location information, your contact information, your rental agreement and any further information regarding your experience with us.
When emailing, please list Reference Number 130612-001834 in the subject line. We look forward to hearing from you.
Respectfully,Carol H.
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