Complaint Review: National Services Associates - NSA

In February of this year I received a phone call from Bill Reda, he asked me if I would be available for ATM Work. Without much hesitation I thought it would be great to do. The project was apparently going to be launched March 1,2006. After signing my service contract And agreeing to get paid $25.00 per site I visited March 1st came and I Heard nothing. Finally I emailed and got a responds indicating I should Receive my paperwork a couple days after, well nothing came and I turned down a job getting $400+ for a week of work because I wanted to start on this NSA project. Well I FINALLY received the paperwork and read all the instructions. I then went to the first ATM I went + had lots of problems I called all the contact people I had numbers for but NO person answered. After 2 hours of problems I went home, 2 days later when I went back to the location and learned how to BIND KEYS which i wasnt told about before. I ran into their client who actually trained me How to reprogram an ATM Machine (You didn't need a key by the way if you cared to know). After training I ran into some problems but NSA's clients Field Tech helped me out a lot. Well I became a pro at configuring atm machines which was fun. I then was asked to go Atlanta, GA and take on another 155 atms.

Well I was hesitant at first because it wasn't going to be worth $25.00 or even $30.00 to go To Atlanta after negotiations I finally went to ATL and knocked out 155 ATMS, 2 of them I revisited at my own expense (had to travel Over 120 miles for those two). The program then ended and I was $6,000.00 richer. A short time after this project I did get paid for all work. I then got another offer to do another project this time hanging up credit card applications At all BP Locations this job paid $20.00 a site but I had MANY of them, (300 of them to be exact) again I would make a lot of money $6,000.00 well because of surgery I declined to accept this offer. IN June they again contacted me asking if I would be interested in a project this time hanging up DECALS in Jacksonville, Florida for a set fee of $18.00 a Location I finished those and took on ATMS from JACKSONVILLE, FL to Mobile, Alabama and some in GA for a dollar or so more a site I wound up completing those within a week or so.


After finishing this project I was asked to do another project this time for WILD BEAN Caf/BP and also representing IDL Merchandising Solutions, a company based out of Pittsburgh Pennsylvania. I told her (Carolyn Smith, project manager of NSA and also part owner) My situation but chose to take on this job. My training was set for AUGUST 7 IN ORLANDO, FLORIDA. Well a little over one week from kick off they asked me to go to Atlanta for training because they had no IDL Trainers available for me. They (Brian Schlomer) said they would pay Me $375.00 for training. I wound up going to training and saw all the work involved + found out more details about the job requirements (this was on a Thursday). On the Monday I wound up going to ORLANDO, FL to install my first wildbean caf and it was a complete disaster. I contacted my direct supervisor Brian Schlomer and spoke to him for one minute, then when i was having more problems i tried to reach him again,I noticed after many attempts to reach him he was gone because it was 5:00 (he actually told me after 5pm he leaves work and we cant contact him because he isn't working). During the night I had major problems with my shoulder acting up which made me have a lot of issues. I got home at 4:30am the following day.


I emailed Schlomer telling him that my shoulder was acting up and I think we needed to find a replacement (I am still UNDER DOCTORS CARE and can't lift so much weight) Well he never responded to my emails or anything. I then spoke to someone who I work for at another company and she advised me that Schlomer called her And asked if she could train people on the BP/WILDBEAN Project, meanwhile she has no experience doing this type of reset/installation. I never heard back from the company except to find out today (ONE WEEK AFER THE FACT) that they wont use Me again..

I believe I was Black balled by BRIAN SCHLOMER because of my shoulder condition; I went into the project with good intentions and didn't think it would mess my shoulder up Anymore well it has. I have actually just been hospitalized (this past weekend) after doing this wildbean project because of my shoulder.

My doctor (they had a copy) indicating I couldn't lift over 25 pounds and couldn't lift over my head. This job did exactly that. I didn't want to back out of the project but for medical reasons I did. I did everything the company required except putting up a PAY HERE and ORDER HERE SIGN. I did everything Correctly and think my dismissal is uncalled for. I told the company I don't care about me not being paid for those 2 sites I did in Orlando because I am not greedy. I just asked them for my hotel/gas expenses to Orlando. I also said I would be willing to take a loss because of what happened.

J now I am out $375.00 for training and $500.00 for the Orlando sites. This is a LOT OF MONEY.:) I have asked NSA when I am getting paid but they ARE NOT Responding to any/all Emails I send, they simply have been ignoring me.

So far for NSA I have spent over $3,000.00 in expenses that they DO NOT REIMBURSE + I am out all the money for this Wildbean project.

Jon
JACKSONVILLE, Florida
U.S.A.