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  • Report:  #231961

Complaint Review: National Small Business Alliance (NSBA)

National Small Business Alliance (NSBA) failed to refund $l49.95 . It has now been 90 days, and still no refund, no returned calls, and a full mailbox when trying to leave a return number. Washington District of Columbia

  • Reported By:
    New Athens Illinois
  • Submitted:
    Mon, January 22, 2007
  • Updated:
    Mon, January 22, 2007
  • National Small Business Alliance (NSBA)
    1201 Pennsylvania Avenue NW, Suite 300,
    Washington, DC, Washington DC
    U.S.A.
  • Phone:
    800-506-6722
  • Category:

The National Small Business Alliance, at l201 Pennsylvania Avenue NW, Suite 300, Washington DC, 20004, presented me with a phone enrollment offer, that would cost me $l49.95, debited from my checking account on l0/0l/06. After receiving the information via mail, I reviewed the offer and wished to decline.

To cancel order for full refund I was to do three steps: l. Call and cancel and get cancel authorization number 2.Receive cancel confirmation letter(of which I did receive letter confirming my cancellation. 3. Write cancellation number on package and send back, (of which I did). They stated my full refund would be processed with 30 business days of receipt of returned membership kit. What a joke!

It is now 3 months later and countless calls without any response or refund of money. I was told to call the supervisor's phone number of l-760-322-5572 ext: 30. I left a detailed message at that line and never heard a response.

To me this is a huge loss, since I am a single mother of four children, and money is tight! I have gone to this length to let everyone know this offer is fraudulent, so that others will not be fooled, as I was. Sincerely, a concerned consumer

Karen
New Athens, Illinois
U.S.A.

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