National Small Business Alliance - NSBA - President Dennis Mario NSBA Refuses to REFUND Customers Washington District of Columbia
I have been waiting for my refund check since February and it is now April. I have phoned their Customer Service department several times only to hear the same excuse, "backlogged and will advise the Supervisor". I am also told that they will look into and call me back, of course there is never a CALL BACK. I was given the Supervisors telephone number only to get a recording that the "mailbox is full." Well, I'm sure it is!!! I phoned the President Dennis Mario at 8:30 a.m. only to get a voice recording stating that the office doesn't open until 8:00 a.m. which means he hasn't gotten out of bed yet because he should have been open 30 minutes ago.
I have searched this business online (only a little too late), nevertheless, the first thing that comes up on NSBA is complaints regarding scams and rip-offs. I WOULD LIKE TO RECEIVE MY REFUND ASAP!!!
Bonny
Agoura Hills, California
U.S.A.
2 Updates & Rebuttals
Dennis
Washington,District of Columbia,
U.S.A.
REFUND SENT 4/11/2008
#3REBUTTAL Owner of company
Mon, April 14, 2008
Refund was sent 4/11/2008
Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
202-536-4032 Main
202-536-5924Cell
202-403-3983 eFax
dmario@natlsba.com
Bonny
Agoura Hills,California,
U.S.A.
National Small Business Alliance - NSBA - President Dennis Mario NSBA Refuses to REFUND Customers Washington District of Columbia
#3Author of original report
Tue, April 08, 2008
STILL NO RESPONSE FROM NSBA! I emailed the Supervisor 3 times only to receive the same generic reply "will look into and get back to you", which anyone has yet to do. Each time I phone them I hold for 15-30 minutes only for the line to be simultaneously picked up and hung up. When I finally got a rep on the line he said he put me on hold for 10 minutes only to pickup and hangup on me AGAIN! This is rediculous. Something has to be done about these bloodsuckers...