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  • Report:  #144069

Complaint Review: NATIONAL SMALL BUSINESS ALLIANCE NSBA

NATIONAL SMALL BUSINESS ALLIANCE NSBA ripoff Washington District of Columbia

  • Reported By:
    killeen Texas
  • Submitted:
    Thu, May 26, 2005
  • Updated:
    Thu, June 09, 2005
  • NATIONAL SMALL BUSINESS ALLIANCE NSBA
    1201 Pennsylvania Ave NW Suite 300
    Washington, District of Columbia
    U.S.A.
  • Phone:
    800-506-6722
  • Category:

NSBA contacted my business via telephone and advised us of a $8000 visa account for $385.00 no interest account, to use anyway you want. We received a packaged in the mail that showed us how to use the $8000.00 . (vacation use and equipment use) this is not what was agreed. I then sent the package back within the alloted time for a full refund.

Inital purchase was in Nov. 2004 I cancelled 02/01/05, I was sent a cancellation confirmation letter with a code # (12911630lzb02/01/05) to date I have not received my refund, I have called and spoke to a clerk and they agreed that I was in the system for a refund, and they did not no why it was taking so long. I called again and they refered me to call ROMI at 1800-350-0577.

I get no call back, no response, lately her mailbox has been full. I call but can not speak to anyone live. This company is a ripp off and would not recommed them to anyone.

William
killeen, Texas
U.S.A.

1 Updates & Rebuttals


Dennis

Washington,
District of Columbia,
U.S.A.

CHANGES We have moved our member services organization to larger quarters

#2REBUTTAL Owner of company

Thu, June 09, 2005

We have moved our member services organization to larger quarters and have purchased a new phone system that should be installed within the next two weeks which will better able to address everyone's needs.

I do apologize for the time delays you have experienced. Your refund check was mailed on 6/3/05.

Dennis Mario
NATIONAL SMALL BUSINESS ALLIANCE, INC.
760-322-5572 Main
760-406-6035 eFax
dmario@natlsba.com

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