National Small Business Alliance ripoff fraudulent billing Washington District of Columbia
National Small Business Alliance rep contacted my business via phone selling "0%" interest rate, free gas, free airfare, for $99.95 initiation fee + 19.95/month (advanced billing). Upon receipt of the membership packet, I realized the "0%" credit line was for computer purchases/ travel plans only. This was never mentioned in the phone call. I was also promised "money back guarentee" if not satisfied with the program.
I immediately called to complain and to terminate my membership. I was told by a company rep to return entire membership packet and would receive a full refund within 30 business days. This was in early May and after several attempts to reach someone with the company, all I get is answering machine with the promise of "we will call you back - we are assisting other customers".
Michael
Grafton, Virginia
U.S.A.
2 Updates & Rebuttals
Michael
Yorktown,Virginia,
U.S.A.
Aero Colours Yorktown VA
#3Author of original report
Tue, August 03, 2004
UPON CONTACTING DENNIS MARIO (CEO NSB Alliance) VIA EMAIL REGARDING MY DESIRE TO NOT BE A PART OF THE NSBA PROGRAM HE PROMPTLY REPLIED WITH THE MESSAGE "YOUR MONEY WILL BE REFUNDED IMMEDIATELY." ABOUT 5 - 7 BUSINESS DAYS PASSED AND I RECEIVED MY ENTIRE REFUND OF $339.00 IN THE MAIL. IT SEEMS THAT THE MONEY BACK GUARENTEE HELD UP WITH JUST A SLIGHT DELAY IN REFUND TIME.
Dennis
Washington,District of Columbia,
U.S.A.
CALL ME DIRECTLY... CEO/President National Small Business Alliance
#3REBUTTAL Owner of company
Thu, July 22, 2004
Please call me directly.
Dennis Mario
CEO/President
National Small Business Alliance
760-322-5572