Complaint Review: National Value Network

I needed a new car, and thought getting a car from a police repossession auction might be a nice idea. I saw the 1-800 # in the paper and thought I'd give it a try. The guy I talked to (I don't remember his name) talked really fast and I could not get a word in edgewise. I kept asking questions about how the process worked.

Well, I got SOME of the info they "promised," after signing up, but after I looked on the site for car listings, the only "listing" I got was for where the car auctions were located. The site said that it would "take four days at most" to send the listings to my email address. I've looked both in my spam and my inbox folders. Still nothing.

Now my bank account has been debited over $35 for additional memberships I never wanted in the first place, let alone the "membership" to National Value Network. Now I don't know how to cancel the membership other than to call their member support number which they did include, but haven't called yet. I am calling them right away in the morning to make an attempt.

In the meantime, I am filing this report, because I went against my better judgement, and I am now paying for it. While it may only be $35 I've lost so far, that $35 could have been used for better things.

Anna
St Anthony, Iowa
U.S.A.